- Joined
- Apr 6, 2002
Item in question: Audiovox Acoustic Research Pro II Series Speaker Cable (Bare wire) - PR262N
http://www.buy.com/retail/product.asp?sku=90130246
So, i decided to buy some speaker wire from Buy.com and it is advertised as including 8 gold plated banana plugs. I thought "awesome, i've always wanted to get some of those." My initial order gets delivered and there were no plugs. I talked to customer service and of course their first reaction was "contact the manufacturer". So I called Audiovox up and they told me that they do not package the speaker wire and plugs together and any promotion selling the two together is on the vendor's end and has nothing to do with them. So eventually Buy.com decided to send me another roll of the speaker wire, which was nice i guess, but of course it didn't include the connectors.
so it seems i'm between a rock and a hard place as neither Buy.com nor Audiovox are claiming responsibility on this. This is the first time i've had an issue with buy.com so I wouldn't necessarily say they've lost my business but I've certainly got a sour taste in my mouth.
http://www.buy.com/retail/product.asp?sku=90130246
So, i decided to buy some speaker wire from Buy.com and it is advertised as including 8 gold plated banana plugs. I thought "awesome, i've always wanted to get some of those." My initial order gets delivered and there were no plugs. I talked to customer service and of course their first reaction was "contact the manufacturer". So I called Audiovox up and they told me that they do not package the speaker wire and plugs together and any promotion selling the two together is on the vendor's end and has nothing to do with them. So eventually Buy.com decided to send me another roll of the speaker wire, which was nice i guess, but of course it didn't include the connectors.
so it seems i'm between a rock and a hard place as neither Buy.com nor Audiovox are claiming responsibility on this. This is the first time i've had an issue with buy.com so I wouldn't necessarily say they've lost my business but I've certainly got a sour taste in my mouth.