- Joined
- Jul 12, 2004
- Location
- Hoosier Land
I just bought from BGMicro.com for the first time recently. I made a mistake in my order and sent them the following in an email on a Saturday afternoon.
Less than two hours later I received the following back.
I sit here now with the items I wanted a new favorite website to for project parts. BGMicro gets a big thumbs up from me.
Hi, sorry to be a bother but I selected the wrong Bigger IR Illuminator when I placed my order. I had intended on ordering the LED1153 (the widebeam assembled model) as opposed to the LED1070 (regular assembled model).They both appear to be the same price on your website ($34.95) and my order is still listed as In-Progress. Please contact me at your earliest opportunity.
Less than two hours later I received the following back.
Hey XXXXXXX,
Wow, Perfect timing. I just finished packing your order and decided to take a little break and get caught up on my emails. I opened your box and switched out the IR board for you. Let me know if you need anything else. The box will be picked up Monday morning.
Thank you,
XXXXXXXX
I sit here now with the items I wanted a new favorite website to for project parts. BGMicro gets a big thumbs up from me.