archangelgabe
12-16-08, 03:19 PM
I received a WD passport with several Gigs of unbacked up work and digital art from an artist to see if I could get it working again. (Enough to get the data off it. )
I really wish people would back up their data, but anyway, here's what I've found.
The drive acts and runs fine, but does not show up on any computer upon plugging it in. No warnings, not even a "device not recognized"/
Sounds
blue light appears and disk spins cleanly. No clicks or any abnormal sounds.
after 5 minutes it goes to sleep as it normally would.
On Mac
Disk Utility- does not show up
On PC
diskmgmt.msc - does not show up
No drivers come with these to update.
USB
Still using the same USB that came with it.
Tried on 5 different PC and Mac on different powered USB ports.
Tried 3 other 1' usb cables.
No access to the dual USB cable for extra power.
The drive worked 3 hours ago on a vista laptop.
I have access to XP and OSX right now.
Data Lifeguard Diagnostic for Windows does not work as it cannot find the WD passport to see if that does anything.
Anyone have any ideas?
I really wish people would back up their data, but anyway, here's what I've found.
The drive acts and runs fine, but does not show up on any computer upon plugging it in. No warnings, not even a "device not recognized"/
Sounds
blue light appears and disk spins cleanly. No clicks or any abnormal sounds.
after 5 minutes it goes to sleep as it normally would.
On Mac
Disk Utility- does not show up
On PC
diskmgmt.msc - does not show up
No drivers come with these to update.
USB
Still using the same USB that came with it.
Tried on 5 different PC and Mac on different powered USB ports.
Tried 3 other 1' usb cables.
No access to the dual USB cable for extra power.
The drive worked 3 hours ago on a vista laptop.
I have access to XP and OSX right now.
Data Lifeguard Diagnostic for Windows does not work as it cannot find the WD passport to see if that does anything.
Anyone have any ideas?