- Joined
- Jan 26, 2009
- Location
- Central Florida
Alright, so I've used newegg for years (who here hasn't?) - but they're pushing me with my last purchase.
I started my build by shopping around 2 month ago, refund check came early, I jumped the start (was planning on a summer build). A good majority of my parts were coming from newegg...
Well in the past when I hear about people not getting things, or wrong things - it's always been with large orders: i.e. they'll say "I ordered x, y, z, 6, 6a, 11101000101" etc - and I've usually only ordered 1-2 things at a time from them and have had NO problem, until now..
I ordered this: http://www.newegg.com/Product/ShowI...DFI LP JR 790GX-M2RS AMD Motherboard - Retail
Received this: http://www.newegg.com/Product/ShowI... DK 790FXB-M2RSH ATX AMD Motherboard - Retail
I contacted them day one of receiving this.. The lady said she would put in some forms, etc etc - and get back to me via email. A WEEK later I had heard nothing. I called them up, was put on hold 3 times, and was told "Oh, yeah we're waiting for a response from the warehouse." Naturally, I flipped the switch - and went from understanding long-time newegg customer - to ****ed off man who wants his computer out of it's packaging and into the empty case sitting in the corner!!! Well, the best the lady could do was "advance" my process and have me send in my existing mobo and "hopefully you will get the right product this time." No compensation, NOTHING.
Normally I wouldn't care so long as I had my stuff. HOWEVER, this new build is using a part from overseas that is not popular - yet SHOULD be, and I am in close relation to it's maker - and am supposed to be doing a full documented report on all sorts of tests and benchmarks. That's hard to do without a MOTHERBOARD.
My moral of the story: I'm never ordering bulk stuff from newegg again. I'll place individual orders each time so they don't foul it up. I mean, ffs - look at the two products, and tell me the boxes look ANYTHING alike.
Btw... I HAVE to have a MicroATX board otherwise I woulda just kept the more expensive DFI Dark edition and the free money
/rant
I started my build by shopping around 2 month ago, refund check came early, I jumped the start (was planning on a summer build). A good majority of my parts were coming from newegg...
Well in the past when I hear about people not getting things, or wrong things - it's always been with large orders: i.e. they'll say "I ordered x, y, z, 6, 6a, 11101000101" etc - and I've usually only ordered 1-2 things at a time from them and have had NO problem, until now..
I ordered this: http://www.newegg.com/Product/ShowI...DFI LP JR 790GX-M2RS AMD Motherboard - Retail
Received this: http://www.newegg.com/Product/ShowI... DK 790FXB-M2RSH ATX AMD Motherboard - Retail
I contacted them day one of receiving this.. The lady said she would put in some forms, etc etc - and get back to me via email. A WEEK later I had heard nothing. I called them up, was put on hold 3 times, and was told "Oh, yeah we're waiting for a response from the warehouse." Naturally, I flipped the switch - and went from understanding long-time newegg customer - to ****ed off man who wants his computer out of it's packaging and into the empty case sitting in the corner!!! Well, the best the lady could do was "advance" my process and have me send in my existing mobo and "hopefully you will get the right product this time." No compensation, NOTHING.
Normally I wouldn't care so long as I had my stuff. HOWEVER, this new build is using a part from overseas that is not popular - yet SHOULD be, and I am in close relation to it's maker - and am supposed to be doing a full documented report on all sorts of tests and benchmarks. That's hard to do without a MOTHERBOARD.
My moral of the story: I'm never ordering bulk stuff from newegg again. I'll place individual orders each time so they don't foul it up. I mean, ffs - look at the two products, and tell me the boxes look ANYTHING alike.
Btw... I HAVE to have a MicroATX board otherwise I woulda just kept the more expensive DFI Dark edition and the free money
/rant