Can't access NAS through Clear Series M Modem

[rainless]

So I have a friend who has the same ISP as I have... and he can't access his NAS remotely.

I went over to his house, forwarded all the correct ports, but it's just not happening.

Every time I try to access the NAS from the internet... it goes to the Clear Modem instead.

Hard drive is the Iomega Home Media Network Hard Drive and the modem is the Motorola CPEi25725

On the Remote Access page for the hard drive it just says "Remote Access: Failed". There are no options I can change there. I've forwarded the correct ports on both the router and the modem to the IP address of the NAS. Nothing.

Any help would be appreciated.

[dropadrop]

What are the ports you are using? If you are trying to access the NAS with ports such as 80, 443 or samba ports then it might be your isp is blocking them. To get around that you could change the port forward so that (for example) port 10080 is forwarded to the NAS as port 80, and then specify the port manually when connecting from outside.

[rainless]

What are the ports you are using? If you are trying to access the NAS with ports such as 80, 443 or samba ports then it might be your isp is blocking them. To get around that you could change the port forward so that (for example) port 10080 is forwarded to the NAS as port 80, and then specify the port manually when connecting from outside.

How would I set it up that way? Through like the port triggering instead of port forwarding?

It is using port 443 and I think my ISP is blocking that port. It just goes straight to the modem. Which would be fine if I had remote access turned on... Which I don't.

[dropadrop]

I was assuming you use NAT on the modem. All port forward pages I have seen for similar devices have a separate setting for external and internal port. So you can configure it to something like:

inside ip, internal port 443, external port 10443

This would make the modem forward any requests coming to port 10443 to the specified host's port 443.

If there is no NAT, then you would really need to change the port the machine listens on, which would happen from it's configuration (if it allows such configuration). If you can get on command line you can probably find the port from apache configuration. You will need to use a very high (non reserved) port if it's linux.