DFI no longer offers RMA in the US?

[WonderingSoul]

I am trying to RMA a DFI board and apparently they don't offer RMA in the US anymore?

Am I just not on the right page or am I hosed here?

I did a little digging on Google and didn't find much and I was all over their poor webpage too and didn't find anything...


What the :mad: is all I can say.

[killem2]

:O wtf. I would call them directly that makes no sense!!!

[darkknight187]

as i have a DFI and may need to RMA it due to pcie slot issues i had to have a look at this. what i found is

END USERS residing in countries other than the UK, France or, Germany are requested to please contact their reseller / dealers / retailers or whomsoever they purchased their motherboard from for RMA service.

Source Terms and Conditions of Service Usage : (http://www.dfi.com.tw/portal/CM/cmsupport/cmRMARequest)

[IKIKUINTHENUTZ]

looks like I will not buy DFI in the future

[benbaked]

Buh-bye DFI. Say hello to Epox and Abit for me.

[WonderingSoul]

Oh well. I haven't seen a DFI board I would buy since the Ultra-D 939 days anyway :rolleyes:

Which is subsequently the one I was trying to RMA when a transistor literally went up in flame and burned the hell out of the board.

[rumbl3]

Wow i almost bought one of their boards for my last build here. I loved dfi in the 939 days. Good thing i went with my cheapo asrock because it rocks lol.

[Aynjell]

Wow, this sucks. I have DFI's P55 motherboard, so now I'm screwed. I'll have to get on their forums and check this out. If this is true I won't be buying DFI anymore, much to my sadness.

[twEEkerAreUs]

Yeah I had a DFI 939 mobo a while ago that was a big headache. Now if they don't do RMA's for people in the USA, I'll never consider anything DFI again.

[ScottinIndy]

Buh-bye DFI. Say hello to Epox and Abit for me.

Pretty much what I thought when I read this thread as well.