- Joined
- Dec 26, 2006
- Location
- Land of Long Horns
Well I have had my share of RMA's and dead hardware etc .... so I would like to share my experience with MSI, who I love as a video card manufacture, less so from a mobo perspective.
I managed to kill a MSI HD 5870 card and put it on the shelf as part of "cementry" amd completely forgot about it , I even threw away the box and accessories. I woke up one day looking at the dead yet beautifull card and came to the realization that maybe I could RMA it....
I submit a RMA on their site and got a RMA the next day to my surprise...I sent the card in as per their instructions and waited less than 10 days before I git an e-mail to say they replaced the "motherboard"...a couple of days later I got a brand new card sitting at my front door.
MSI, I thank you fro your service and allowing me to continue my benching hobby
I do realize we have no MSI reps on OCF, I would nonetheless post this as a good example of how great their RMA service is
I managed to kill a MSI HD 5870 card and put it on the shelf as part of "cementry" amd completely forgot about it , I even threw away the box and accessories. I woke up one day looking at the dead yet beautifull card and came to the realization that maybe I could RMA it....
I submit a RMA on their site and got a RMA the next day to my surprise...I sent the card in as per their instructions and waited less than 10 days before I git an e-mail to say they replaced the "motherboard"...a couple of days later I got a brand new card sitting at my front door.
MSI, I thank you fro your service and allowing me to continue my benching hobby
I do realize we have no MSI reps on OCF, I would nonetheless post this as a good example of how great their RMA service is
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