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screw comcast

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hank123

Member
Joined
May 25, 2007
Location
With Yahweh in Colorado
Dear comcast,
We have had many connection issues. Over a year ago we where having problems for months. I called u so many times. You would keep sending out tecs but no one found anything. I bombed comcast with e-mails (we are talking 100's people 100's had the executive e-mail list. Oh man I was mad ) and within 3 hours u *** had it fix. Wow you mean to tell me I wasted how much time calling you then I get me a nice list and write an e-mail with grand details and I get a call and the problem is fixed that fast? Now my internet is jacked again. Im sure when I call tomorrow you will tell me that they are doing work just like before. Really? Work goes on for days at all hours and my internet keeps dropping like it did before with the NOD problem?
So comcast know that we now have other internet companies to go to and if this does not get fixed fast I will go to them. And I will trash you and I will get all the people in my area to change.
Thanks comcast for sucking so much you douche bags.
 
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Dear comcast,
We have had many connection issues. Over a year ago we where having problems for months. I called u so many times. You would keep sending out tecs but no one found anything. I bombed comcast with e-mails (we are talking 100's people 100's had the executive e-mail list. Oh man I was mad ) and within 3 hours u *** had it fix. Wow you mean to tell me I wasted how much time calling you then I get me a nice list and write an e-mail with grand details and I get a call and the problem is fixed that fast? Now my internet is jacked again. Im sure when I call tomorrow you will tell me that they are doing work just like before. Really? Work goes on for days at all hours and my internet keeps dropping like it did before with the NOD problem?
So comcast know that we now have other internet companies to go to and if this does not get fixed fast I will go to them. And I will trash you and I will get all the people in my area to change.
Thanks comcast for sucking so much you douche bags.

Amen Brother. I hate comcast for the same reason. You have to be a damn fine advocate to get anything done.

I did something similar recently. We've been getting phone calls several times a week for years for someone we've never heard of.

I finally had it with them, and I spent an entire weekend calling the collection agencies Executive Director's office and leaving 10 minute messages repeating my phone number, and then saying "This is NOT XXXX's phone number. And since I've been telling you this for years with no change, I've decided to leave several years worth of phone messages all at once."

I invited a friend over, bought a case of beer, and three of us left at least 80 messages at this guys office, with a promise that next weekend I was going to throw a party and triple that amount.

I never heard from them again. :)
 
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Lightly edited for content. Please, be careful with the harsh language. Abbreviations don't make it ok to use words that would otherwise be filtered.
 
lol there expensive I pay for all services my bill is 140 a month it use to be $200. For about 2 weeks my signal was slow and they had no answer to why. So i feel your pain. But now its all good. There techs are lazy and drill holes where ever they want. But cable in my area is way cheaper the dsl.

Back in 2006 i had major issues but the building i lived in was old and the problem ended being a mix of cheap hardware and an outside ghetto rigged connection. good luck
 
i had a similar probelm with comcast phone while on house arrest. my phone would work, i would call someone, hang up the phone, go to call someone else, no dialtone. happened multiple times a day. if anyone has been on house arrest, you know how much trouble you can get into for that. i almost went to jail because of it a couple of times. they came out multiple times when i would call them on my cell and complain, but by the time they got there, it was working again. i finally told comcast that if they didnt get it fixed by the following morning, verizon was already scheduled to come and hook me up. they were there with 4 techs working on it for about 3 hours, just to figure out that the frequency was out of range. i will probably never use comcast again
 
Yeah, Comcast is a win/lose situation. When I worked there I ensured that my node was clean as all get out and haven't had problems in nearly 2 years now.

On the other side of the same coin, I took ~60 calls a day from businesses with some sort of issue. Some of them had recurring issues for extremely long periods of time.
 
Yup i hate Comcast. They charged me $20 to come pick up my box not giveing me the option to take it to them ro ship it back. Im not paying it and now they can only enter my property from noon to 5pm to gain access to their box for work since its in my back yard an they need to enter my privet property. They must also call ahead of time and let me know so they can be escorted otherwise im not responsible for their safety since they are trespassing on privet property. But like i told the guy on the phone. If they can get to the box without stepping foot on my property they are more than welcome to do so but if they touch my property its trespassing and i will press charges. They wanna play we can play.
 
Lightly edited for content. Please, be careful with the harsh language. Abbreviations don't make it ok to use words that would otherwise be filtered.

In his defense, it is a a cable company. He was probably too nice! j/k

All broadband providers own us. :(
 
Darn, my first reply didn't make it because of the constant amount of packetloss I get from Comcast. Good luck dude.
 
You get FIOS in your area? I made the switch and it's sooo much better. Their customer service isn't perfect, but at least you get the speeds you pay for.
 
Comcast is a monopoly where I live.

I recently moved a short distance from one house to another. During the move I received the new bill. 3 days after I just paid it, and its STILL not due till the 16th of this month.
My fiance called to transfer the service to the new place...she has to have internet to do her school work. They scheduled a tech to come out at the new place as we told them we were taking the equipment with us.
Next they called and left a voicemail saying the tech appointment had been canceled. She called to find out why...turns out we were not allowed to transfer the service until the new bill was paid. You dont tell a prego woman that when its not even due. She was steamed. I went ahead and hooked everything up down here and they havent noticed yet.

**** comcast and thier rediculas prices for 18mb cable.

Oh and my DVR box died...
 
Lightly edited for content. Please, be careful with the harsh language. Abbreviations don't make it ok to use words that would otherwise be filtered.

if i had bad grammar i hope u fixed that too thanks babe.

anyways got them out here had the 1 good tec out of all of them. he had to replace some cable. get even better speeds now. dl round 2.26mb a sec! he was way nice and did a great job.

so other then paying 60 bucks a month things are good now.
 
Same issue's with Comcast here as well, I have contacted them many times and all they want to do is say well we will send out a tech and check but if it is on your end then you get billed. I have explained to them several times that I have replaced everything and tested all of my cables and that I have no issues on my end. I have VOIP but don't use Comcast for the service and after testing my jitter when I should be reading under .5 I am reading 1.9 jitter when I contacted Comcast over this they claimed they had no idea what jitter was or what it meant when talking with their tech. I went to Cisco's site and they explain jitter and how the switch's used by the provider will cause this issue with packet routing and that providers will use cheaper switch's which cause this issue.
 
I've never had any major problems with comcast. But I also have a friend who works there. I pay about 100/mo for 25MB Internet and HDTV with all HBO and Showtime. Only issue I've had was when I first moved into my new place, they missed my appointment and bumped me. Annoying, but they credited me for the install.
 
Comcast is a monopoly where I live.

I recently moved a short distance from one house to another. During the move I received the new bill. 3 days after I just paid it, and its STILL not due till the 16th of this month.
My fiance called to transfer the service to the new place...she has to have internet to do her school work. They scheduled a tech to come out at the new place as we told them we were taking the equipment with us.
Next they called and left a voicemail saying the tech appointment had been canceled. She called to find out why...turns out we were not allowed to transfer the service until the new bill was paid. You dont tell a prego woman that when its not even due. She was steamed. I went ahead and hooked everything up down here and they havent noticed yet.

**** comcast and thier rediculas prices for 18mb cable.

Oh and my DVR box died...

Most, if not all, cable companies have regional monopolies. They pay to get the rights to service an area. You either gotta hope you have fios or dsl in your area to have an alternative. Otherwise you're pretty much screwed.
 
Most, if not all, cable companies have regional monopolies. They pay to get the rights to service an area. You either gotta hope you have fios or dsl in your area to have an alternative. Otherwise you're pretty much screwed.

Unfortunately this is true, though if you are looking to direct anger towards an entity for these monopolies one should look at their own city as well. Each city signs agreement with the cable company allowing the monopoly to exist.
 
At least you have an option for cable. Where I live, the cable company that was in the area abandoned us and didn't even offer internet access, just crappy cable service. So my only broadband choices are dsl and sat broadband. And sat broadband really sucks; just a hair better than dial-suck and the dsl is AT&T, who are a bunch of a-***** too. My dsl modem had started acting up while I was at work early this month and after my daughter stayed on the phone with those yahoos for hours and after they did their thing they finally came to the conclusion that the modem was packing it in and sent another. But I had her try the old one again and it started working so when I got in from the rig I didn't mess with it, until yesterday. Yesterday the old modem packed it in for good so I hooked the new modem up and configured it initially on my main system and got it running. Then, I went looking on their site to find out how to set it up to hand off authenticating duty to my router and couldn't find crap on that on their website. So I called them and some woman that I could hardly understand took my call and you could tell the ***** was reading off a cheat sheet and wouldn't answer my specific question, which was how to configure the modem to let my router handle authentication. She kept rapidly mumbling on about bull feces and then came up with some statement about costing me $20 to configure wireless networking. That's when I hung up on her before I cussed her out royally and went looking some more. Finally I remembered what I did with the other modem and enabled the pass-thru and got the damn thing up and running on my home network; no thanks to AT&T.:mad:
 
At least you have an option for cable. Where I live, the cable company that was in the area abandoned us and didn't even offer internet access, just crappy cable service. So my only broadband choices are dsl and sat broadband. And sat broadband really sucks; just a hair better than dial-suck and the dsl is AT&T, who are a bunch of a-***** too. My dsl modem had started acting up while I was at work early this month and after my daughter stayed on the phone with those yahoos for hours and after they did their thing they finally came to the conclusion that the modem was packing it in and sent another. But I had her try the old one again and it started working so when I got in from the rig I didn't mess with it, until yesterday. Yesterday the old modem packed it in for good so I hooked the new modem up and configured it initially on my main system and got it running. Then, I went looking on their site to find out how to set it up to hand off authenticating duty to my router and couldn't find crap on that on their website. So I called them and some woman that I could hardly understand took my call and you could tell the ***** was reading off a cheat sheet and wouldn't answer my specific question, which was how to configure the modem to let my router handle authentication. She kept rapidly mumbling on about bull feces and then came up with some statement about costing me $20 to configure wireless networking. That's when I hung up on her before I cussed her out royally and went looking some more. Finally I remembered what I did with the other modem and enabled the pass-thru and got the damn thing up and running on my home network; no thanks to AT&T.:mad:
before bellsouth was taken over by AT&T their service was pretty good but after they were taken over they stopped supporting 3rd party routers
 
At least you have an option for cable. Where I live, the cable company that was in the area abandoned us and didn't even offer internet access, just crappy cable service. So my only broadband choices are dsl and sat broadband. And sat broadband really sucks; just a hair better than dial-suck and the dsl is AT&T, who are a bunch of a-***** too. My dsl modem had started acting up while I was at work early this month and after my daughter stayed on the phone with those yahoos for hours and after they did their thing they finally came to the conclusion that the modem was packing it in and sent another. But I had her try the old one again and it started working so when I got in from the rig I didn't mess with it, until yesterday. Yesterday the old modem packed it in for good so I hooked the new modem up and configured it initially on my main system and got it running. Then, I went looking on their site to find out how to set it up to hand off authenticating duty to my router and couldn't find crap on that on their website. So I called them and some woman that I could hardly understand took my call and you could tell the ***** was reading off a cheat sheet and wouldn't answer my specific question, which was how to configure the modem to let my router handle authentication. She kept rapidly mumbling on about bull feces and then came up with some statement about costing me $20 to configure wireless networking. That's when I hung up on her before I cussed her out royally and went looking some more. Finally I remembered what I did with the other modem and enabled the pass-thru and got the damn thing up and running on my home network; no thanks to AT&T.:mad:

It is apparently happening with more and more companies these days as my dsl provider also refused to help me reconfigure the modem/gateway at my workplace so we could use a more powerful solution for a router (SWE). It involved me ready to throttle people, the owner calling the sales rep over it and their sales rep getting angry with my boss who didn't understand why they couldn't support us and why they just kept asking for the router manufacturer so they could refer us to them. needless to say it's frontier dsl or satellite here so frontier dsl it is... one of my least favorite parts of being in a rural area.
 
Yeah the comcast monopoly has only gotten worse, there are a few small places here where the city owns/runs the cable provider.

It's kind of funny because the local prices, speeds, and reliability are far better than comcast. Usually you can't say that about the city/government run things.

Comcast has the worst rating in the industry for a reason, it's slowly improving but overall they don't really care. Healthy competition is where it is at.
 
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