Ok, I'm shopping online for a new TV for my home-away-from home when I'm working.
So... I see a Panasonic 42" LCD, says regularly $799.99... ok. A button below says "Click for Details". No problem... except nothing happens. Try it a couple of times, I'm thinking Javascript Error or something, no biggie. So, I click on Add to Cart. Now usually, on The Egg, your cart is displayed up top on the right, with a running total. I notice there is no total. Weird... ok, so I go to the cart.
The cart shows the item, but again, no price. So I keep clicking forward, end up all the way at PayPal, log in, STILL can't see a price, and it keeps telling me I'll have the opportunity to see the price before I confirm.
Then, as I'm going through PayPal's BS, I get to the payment options screen and it won't let me select my credit (debit) card! It will only accept an Instant Transfer from my bank account, PayPal balance, or BillMeLater.
Well, Eff That, Mate!
So here I am, spent 5 minutes navigating through various screens, logging into other websites, only to find out I can't use my credit card to fund a PayPal purchase (a first from The Egg, in my 10+ years experience with them), and I STILL have NO CLUE how much this stupid TV costs!
I went to the trouble to navigate back to NewEgg's product page for the item, trying to find out if there is indeed a price somewhere, or if it says anywhere that this item cannot be purchased with a credit card, etc. Obviously, there's nothing along those lines. I mean... REALLY?
Don't get me wrong... I love The Egg, and I'm probably on their website 200-250 days out of the year, for one thing or another. But this is simply ridiculous. To make someone jump through THIS many hoops, and literally get to the confirm payment page in PayPal (that was where I would've ended up next) before you can find out the price of an item? No way... and PayPal says, "You're almost done. You will confirm your payment on Newegg Computers." So, cringing, I click it, hoping I'm not going to get CHARGED just to see the frigging price, and sure enough, it finally pops up on the VERY LAST PAGE where you confirm your order... literally 10-12 pages past where I added it to my cart.
I mean, REALLY? REALLY, NewEgg????
Annoying... I'm not buying this item from you now, just on principle that you made me jump through so many hoops just to find out what you were going to charge me. And for those who are on the edge of their seats wondering what this top-secret, rock-bottom, Classifiied, Eyes-Only Clearance prices was... $580. That's right... so I naturally decide to check it out and see if this is really a great price.
Turns out, on Google Shopping, Amazon's Warehouse Deals has it for $521.99 shipped and Iwan for $544.77 shipped. And there, listed #3 when sorted by total price, is Newegg.... $580. No kidding? So Google gets to advertise your price on their shopping results, but your actual customers surfing on your own website have to log in, navigate away to PayPal, log in again, go through all the crap for confirming an actual purchase, then get all the way to the last page of confirmation of purchase before we can even find out how much the frigging thing COSTS?
No thanks, NewEgg.... No thanks.
So... I see a Panasonic 42" LCD, says regularly $799.99... ok. A button below says "Click for Details". No problem... except nothing happens. Try it a couple of times, I'm thinking Javascript Error or something, no biggie. So, I click on Add to Cart. Now usually, on The Egg, your cart is displayed up top on the right, with a running total. I notice there is no total. Weird... ok, so I go to the cart.
The cart shows the item, but again, no price. So I keep clicking forward, end up all the way at PayPal, log in, STILL can't see a price, and it keeps telling me I'll have the opportunity to see the price before I confirm.
Then, as I'm going through PayPal's BS, I get to the payment options screen and it won't let me select my credit (debit) card! It will only accept an Instant Transfer from my bank account, PayPal balance, or BillMeLater.
Well, Eff That, Mate!
So here I am, spent 5 minutes navigating through various screens, logging into other websites, only to find out I can't use my credit card to fund a PayPal purchase (a first from The Egg, in my 10+ years experience with them), and I STILL have NO CLUE how much this stupid TV costs!
I went to the trouble to navigate back to NewEgg's product page for the item, trying to find out if there is indeed a price somewhere, or if it says anywhere that this item cannot be purchased with a credit card, etc. Obviously, there's nothing along those lines. I mean... REALLY?
Don't get me wrong... I love The Egg, and I'm probably on their website 200-250 days out of the year, for one thing or another. But this is simply ridiculous. To make someone jump through THIS many hoops, and literally get to the confirm payment page in PayPal (that was where I would've ended up next) before you can find out the price of an item? No way... and PayPal says, "You're almost done. You will confirm your payment on Newegg Computers." So, cringing, I click it, hoping I'm not going to get CHARGED just to see the frigging price, and sure enough, it finally pops up on the VERY LAST PAGE where you confirm your order... literally 10-12 pages past where I added it to my cart.
I mean, REALLY? REALLY, NewEgg????
Annoying... I'm not buying this item from you now, just on principle that you made me jump through so many hoops just to find out what you were going to charge me. And for those who are on the edge of their seats wondering what this top-secret, rock-bottom, Classifiied, Eyes-Only Clearance prices was... $580. That's right... so I naturally decide to check it out and see if this is really a great price.
Turns out, on Google Shopping, Amazon's Warehouse Deals has it for $521.99 shipped and Iwan for $544.77 shipped. And there, listed #3 when sorted by total price, is Newegg.... $580. No kidding? So Google gets to advertise your price on their shopping results, but your actual customers surfing on your own website have to log in, navigate away to PayPal, log in again, go through all the crap for confirming an actual purchase, then get all the way to the last page of confirmation of purchase before we can even find out how much the frigging thing COSTS?
No thanks, NewEgg.... No thanks.