I didn't feel like flashing my BIOS to the new 38 on my TH7II-RAID, so I sent them an email saying i got a Northwood and had no way of flashing my BIOS. I got an automated e-mail that said they can't answer all e-mails. But the next day i got one from Jamie at Abit and said if i gave her my address she would mail it out with in the week. Better than paying $20 at badflash.com. I may have to wait a week, but at least it is free.