View Full Version : need major help from everyone!!!
JuDgE_DrEaD
04-17-01, 09:28 PM
i recently(like 2 hours ago) bought a radeon 32mb sdr pci video card and installed it. Now i on the computer and the screen just keeps powering down, so ir reset and it keep powering down. Now i tried my dads 2mb card on my computer a few days ago and it worked but i tried again yesterday and the same ting happened as it is today. Now i tried another monitor and i also tried installing the radeon on my dads much older computer and it worked fine. My specs are cellery 366, 64mb pc100 sdram, 20gig hd, 16x dvd, 12x8x32x burner and so forth. Pleeeze i really need help in solving this problem since i spent a lot of money on this card. Any ideas no matter what they are are very greatly appreciated
DennisC
04-17-01, 10:05 PM
Are you saying that you tried your Dad's card on your system and the same problem occurred, and that you put your card in your Dad's system and it worked fine? And that it worked fine on your system and with your card but with a different monitor? Sounds like you've just isolated the problem to your monitor. Correct me if I've misinterpreted any of this.
JuDgE_DrEaD
04-17-01, 10:12 PM
yeah i guess i did jumble things up a bit...i tried my dads card on my computer 2wice..once it worked teh second time it didnt..nope it ahsnt worked on my system(the new card) and im hoping someone can help me solve this
No Dennis, I get the same answer here. Card works in Dad's, and with another monitor, but not in his with his monitor.
Mr B
JuDgE_DrEaD
04-17-01, 10:26 PM
this is kind of ironic since my dads name is dennis so anyways i tried my monitor on my dads computer with the radeon and it worked fine thus (i think) elimintaing the monitor problem
This is definitely a PCI not AGP card?? I was thinking you might have the AGP disabled in the BIOS, but if it's a PCI card, then that wouldn't be it either....
Mr B
DennisC
04-17-01, 10:43 PM
Hmm. I really don't think it's your card. Which is good, of course. If it's not the monitor then we're down to other things in your system.
What exactly is it doing? Is the whole system powering down? Do you have power management enabled?
JuDgE_DrEaD
04-18-01, 02:47 PM
mr b- yep deifnetalely a pci, it even says so on the box.
dennisc- i turn the system on and the monitor, it comes on but goes to the orange(power down mode)... I have Power management/apm disabled....i think since i cant remember..on my manual by default it says it is disabled. There are no beeps or anything when the system starts.
DennisC
04-18-01, 08:56 PM
Sorry to keep after you with the questions, but is it the monitor or the system that powers down? I just want to be clear, because this is a toughie.
Have you checked in your BIOS about the power management, or in Control Panel (I assume you're running Win98?)?
How long do you run before it goes down, on the average?
JuDgE_DrEaD
04-18-01, 09:53 PM
no problem waiting just as long as someone is helping. well im not sure what you mean by monitor or system but ill have to say monitor since its the one thats turning to the orange light. as for running time i cant run it at all so i cant check bios or control panel. This is step by step what i do: i turn the monitor on, then system, then the monitor dot color(the little dot that glows beside the power button on the monitor)turns orange and hitting keys doesnt help. yep im running win98se. i know this is a really tought one. its like the computer just decides it doesnt want to turn on.
scorpion12
04-18-01, 10:24 PM
I'll take a stab at it...
Your monitor works with a different card correct? Is the cable right? All connections secure on the monitor? o bent pins in the cable?
You tried your new card in another computer correct? It worked? Do the contacts on the card look good? Any loose pieces that shouldn't be? Anything cracked? Not seated properly?
Did you use the same slot on your motherboard for both cards? Have you tried another?
I know my motherboard has a really flaky PCI slot that doesn't want to accept any kind of card in it...
Have you verified that the computer will boot up?
As a final check, you might could remove or disconnect your other peripherals and just have enoough to boot with... video card, ram, processor... just see if it posts...
My disclaimer, If I am wrong, please correct me... I'm just trying to help...
One thing that comes to mind right off hand, and I've seen this is the monitor cannot support the default settings of the card because the OS is pushing the card into a different resolution...
You might could try booting into a safe mode and that might work for you also...
scorpion12
04-18-01, 10:25 PM
I'll take a stab at it...
Your monitor works with a different card correct? Is the cable right? All connections secure on the monitor? o bent pins in the cable?
You tried your new card in another computer correct? It worked? Do the contacts on the card look good? Any loose pieces that shouldn't be? Anything cracked? Not seated properly?
Did you use the same slot on your motherboard for both cards? Have you tried another?
I know my motherboard has a really flaky PCI slot that doesn't want to accept any kind of card in it...
Have you verified that the computer will boot up?
As a final check, you might could remove or disconnect your other peripherals and just have enoough to boot with... video card, ram, processor... just see if it posts...
My disclaimer, If I am wrong, please correct me... I'm just trying to help...
One thing that comes to mind right off hand, and I've seen this is the monitor cannot support the default settings of the card because the OS is pushing the card into a different resolution...
You might could try booting into a safe mode and that might work for you also...
JuDgE_DrEaD
04-18-01, 10:46 PM
good stab. well lets see yep all connection are fine. yep it worked with another card. and yes the pins are ok.
the contacts seem fine and all and no pins seem to hang off the card.
well i only have 1 pci slot on my computer(the one that isnt going)so i cant switch anything around. I used to use the pci slot before for months with a nic. The system seems fine and all except this may be a problem the red light i guess the led for the hd is always on whenever i start up my computer. but this has always been like that even when it worked so i dont know.
ill have to try the minimal peripheral thing again since it didnt work the first time.
thankx scorpion for your opinion i love hearing everyones opinion since this is a tricky problem.
sorry cant boot into safe mode if i cant get a display on my monitor...can i?
DennisC
04-18-01, 11:45 PM
Aaggh. Memory failure (mine). Is it Ctrl that you hold down while booting to go directly into safe mode? Try that, Alt and Shift (separately) to see if you can get in that way.
I like the forced refresh-rate idea; that sounds quite possible as I think about it.
also try f4 or f5 while booting to enter safe mode
Ashyukun
04-19-01, 09:17 AM
I thought that it was F8 to get Win98 (or 2K, etc.) to give you the selection menu for different booting methods....
JuDgE_DrEaD
04-19-01, 12:53 PM
i hit esc & winkey to try to get it to go...i tried the alt-shift and it was a no go. i just got an isa video card from someone so im gonna go and try it out. nope cant go to safe mode since theres no display
scorpion12
04-19-01, 01:14 PM
I tried... I can only go with what I know I've seen... In my experience, everything sounds right...
Do you still have toe old card to put in, boot up with, and set defaults of like 640X480 256 color?
I'll assume the OS is Win95 or higher...
I know I has an NT 4 machine that would not display because a new video card conflicted with the drivers...
For some reason, it sounds like you're not getting a signal through the slot to the monitor...
(duh)
Is everything properly enabled in the BIOS for the card? PNP and PCI bus and all that?
I hope you can get another card in and verify everything once it boots up...
Stupid question:
Have you tried messing with the monitor settings? Like resolution and such? I don;t know if you can use the on screen diagnostics at all if there is no signal, or if you even have them... Maybe the monitor itself won't accept the signal from the card...
Scorpion12
JuDgE_DrEaD
04-19-01, 01:50 PM
hmm well im having the same problema s with all 3 cards..the built in one(the original) whisch is a sis5995, the new radeon, or the old isa trident. if its the monitor it must be pretty picky to what it likes. yep i have win98se. yeah thats a good thought, the part about the signal not going through, and thats teh motherboards fault right? i know pnp is enabled, and way sure that the pci bus is enabled. i couldnt mess with resolution or anything scorpion, when i press function nothhing comes up. well iguess ill jsut have to keep booting and reseting, maybe play around inside the system. if that fails(as my last resort) ill have to bring it to summit and shell out money for the repair, or maybe just get a new mobo
Thelemac
04-19-01, 03:25 PM
Does your monitor turn on at all when you boot?
JuDgE_DrEaD
04-19-01, 08:48 PM
yep it turns on all right but no display and i cant use any of the functions on the monitor. Ive tried almost everything, even stuff like swapping ide cables or disconnecting the fdd cable since nothing else comes to mind
DarkMinion
04-19-01, 09:00 PM
Have you tried turning the monitor off and then back on when this happens. I have the 64mb agp radeon and when loading certain programs the monitor light would go orange, turning the monior off and on worked for me. I beleive the main cause was driver conflicts and after reformating I have only had this happen once or twice and that was when my computer was acting up. Also what drivers are you using?
WHOA! I have that chipset! I think that you were previosuly running on the built-in video chipset (Sis 530/620), and you havent set the bios to init the PCI slot display first....
Pull the new card out - goto the bios - Integrated peripherals turn the shared memory size to None - and init display from AGP to PCI Slot..
This happend to me before - Hope it helps man!
Later
JuDgE_DrEaD
04-19-01, 10:12 PM
darkminion- ill try that idea too thank you
mojo- small world eh we both have the same piece of junk video card. were both on the same page, ive pulled the card out and have beent trying for the last couple of hours to get to the bios and set the pci as the primary graphics adapter. but the old piece of junk is still a no go. ill keep trying tho thanks for the advice man
ps: lol i like ur photo
scorpion12
04-19-01, 10:54 PM
Yeah, the signal problem would be on the motherboard or in the Bios... Hopefully, Mojo's experience helped...
I know I'm out of ideas, airspeed, and altitude... I don't like to see people spend money on things when they don't have to...
I kind of figured OSD wouldn't work without a signal... somewhere, the mobo has disabled the slot for the card, or there's a conflict of the card in the slot and the built in card...
My experience stops short of anything USB and AGP as my current mobo doesn't have any fancy stuff...
and my KT7A Raid is not up to snuff yet... i.e. parts are still scattered on my dining room table, and have been that way since last week...
Scorpion12
JuDgE_DrEaD
04-20-01, 06:11 PM
well i beleive im back to phase one now with my built in video card. I took out my new radeon and tried to get my computer going with my original one, well after hours of fidling with the motherboard and reseting and turning off the computer i was finally greeted by a green light, and a power up on my monitor. The catch is that even though the power on light was on no display was showing up on the monitor. Even so this is still better than no green light at all. Any help on what i can do from now on would be greatly appreciated
Big Lar
04-20-01, 08:26 PM
Hmmmmm I did read the whole post, and have to ask... Have you tried clearing the cmos, and starting from scratch with bios settings?
JuDgE_DrEaD
04-20-01, 09:29 PM
you mean like taking out the battery on the mobo? yep i alredy tried that, but do you have to keep it out for a while or put it back right away? i thought there was no difference so i put it back after a few minutes. Well im gonna go back to trying to get it to go by any other things i havent tried(not likely)...thankx for your help guys and keep the suggestions coming its good hearing from you
OpenFriday
04-21-01, 01:47 PM
He says he can get it to post but now it powers down. Hes got a 145W PS i think thats the problem with the power downs and such.
I just dont think a 145W can handle a cel 366, 20gb ata66 radeon 32mb, cdrom ect ect.
-OF
JuDgE_DrEaD
04-21-01, 02:03 PM
thanks OF ill try and unhook my dvd and cdrom for now and see if it goes if not ill just buy a 250W power supply to try and solve the problem. Thanks for the suggestion tho i never thought it would be the power lack
WTF!?!?!?! 145W PSU? They exist? Whoa. If thats nto the problem well - i dont know - have you checked all the jumpers on the mobo? Once i knocked off a vital jumper and increased vcore to 3.3 (woops)
So rip out yer manual - and go thru every single jumper in the book. And if that dont work? My heart goes out to you.
JuDgE_DrEaD
04-21-01, 07:22 PM
thanks mojo but it cant be the jumpers since ive checked rechecked and double recheked everything. But thanks for the idea ill recheck again. itll give me something to do until i can get my new PSU. I called the local store and 250W are selling for $45(canadian). Thanks for all your suggestions youve helped me a lot
Hey , I know this may sound stoopid, but did you disable the onboard video with the mobo jumper?
JuDgE_DrEaD
04-21-01, 09:32 PM
no it it isnt a stupid question at all, all suggestions are welcome, except that there is no jumper on the mobo to turn off the onboard video. All i have on the mobo video cad related is the gpu for the sis video card and a video port to connect the monitor to
Katabatik
04-25-01, 03:54 AM
sometimes i have to hold teh delete key down to boot properly. When I do a fresh boot it does the same thing but then I press the reset button and hold and or tap the delete key and it works. Otherwise the PSU might be it and another thing is that on my brothers old mobo I couldn't ever get the regular TNT video card to run so you may be sol.
asmodean
04-25-01, 04:13 AM
As if there isn't enough advice already, I'll stir the soup some more...
If I got it right, your box works without the Radeon in place? If not, then this wouldn't help... Anyhow, connect your monitor to the integrated vid.card and leave the Radeon in the PCI slot. See if it works and go the BIOS and disable onboard video and set it to initialize PCI video first.
Hope this helps even a little...
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