- Joined
- Jul 21, 2002
- Location
- NorthEast England
Originally Posted By domstar
RMA???whats that all about?it did give me codes but ill have to do it again and note thm. any idea is this kind of thing is fixable? Wat is RMA and how do i do it?
An R.M.A is simply returning a piece of equipment to the Manufacturer. Normally best if you bought your H.D online, if you got it from a decent (or trustworthy store) then you can take it back to there and they should help you with an R.M.A request.
R.M.A stands for
Return
Manufacturers
Authorisation
To send an item back to the place that makes it (the manufacturer) you will need them to know whats the problem- you could just post it back saying "it's not fast anymore, I think it's on its way out" but it would take forever to get a response from the company- by using a diagnostic tool, the software can look at the S.M.A.R.T sensors inside the HardDrive and if there is a problem, a certain code will be displayed.
The manufacturers have a list of different codes for different problems, and if your code is the same as theirs then you will get a (relatively) fast and hassle free replacement.
Before you run your Diagnostic proggy, get a utility called SpeedFan (run a search HERE , there is a function that reads the S.M.A.R.T data and reports it in a damn simple format, it also (in most cases) says if the drive is on its way out. (Green OK sign if it's fine, Red sign if it's knackered). It will help figure out whats wrong- but it's not officially recognised by Maxtor/IBM/Western Diigital/ etc.