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  1. #1

    IBM and replacing hard drives.... question.

    I'm going to call Monday to find out for sure, but does anyone know if IBM will replace a hard drive that works fine but has an annoying high-pitch noise all of a sudden?

  2. #2
    Senior Punk Kendan's Avatar
    Join Date
    Aug 2001
    Location
    Dark side of hell
    I just ad an IBM die on me. You have to run there diagnostic program it will give you a code which you compare on there website then if it gives you one of a few codes it will give you a choice to wite over the drive to repair or to Return. click the return buton and it should give you an RMA #.you can then call them up and they will Email you the info to return it. If it the diagnostic software doesn' give an error code call them anyways and see if they will do it. You can get the diagnostic software from http://www.storage.ibm.com/hdd/support/download.htm
    It is called the drive fitness test. Good luck and if you have any more questions just post
    Hello:sn:

  3. #3
    I already ran the Drive Fitness Test and the drive checked out ok.

  4. #4
    Senior Punk Kendan's Avatar
    Join Date
    Aug 2001
    Location
    Dark side of hell
    Originally posted by hawkeye_wx
    I already ran the Drive Fitness Test and the drive checked out ok.
    Then call them and see what they say. http://www.ibm.com/contact/us call the Genral inquiries # they should be able to direct your call. You can call right now
    Hello:sn:

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