Okay, i'm trying to help my mom out but having trouble. Last week she had a bad virus on her computer and had to wipe everything. We got everything working fine except we can't get Illustrator to install. Keep getting the same message.

Component: WindowsSys Files
Filegroups: msvcrt
File:<svMSVCRT>\
Error: Specified path is invalid

can i get some help? i suck with software.

thanks

: ) :