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Why does UPS suck so bad?

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see fedex is really fast evenm there cheapest rates are still all flown on plane. with ups the ground rate are really ground. i sent a package back to new egg on dec 26th and the last update that my shipment had was at 2:40 am on the 27th and i havent heard anything since. i think that fedex is awasome and even better dhl or airborne express they are really fast. i send packages to sweeden and they take like 2 days very fast
 
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