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  1. #1

    NewEgg RMA Question

    Hey,

    My friend just bought something off NewEgg.
    http://www.newegg.com/OldVersion/app...-131-531&DEPA=

    Under the assumption it was DDR2, but it was mislabled.
    Under the quick description:
    Supported CPU: LGA775 Pentium 4 Processors
    Chipset: ATI Radeon XPRESS 200
    FSB: 800/533MHz
    RAM: 4x DIMM Dual Channel DDR2 400/333, Max 4GB
    Slots: 1x PCI-E x16, 3x PCI-E x1, 3x PCI
    IDE: 2x ATA 133 up to 4 Devices
    SATA/RAID: 4x SATA with RAID 0/1/0+1 JBOD
    Ports: 2x PS/2, 1x LPT, 8x USB2.0(Rear 4), 1x RJ45, 1x VGA, Audio Ports
    Onboard Audio: ALC861-8ch
    Onboard LAN: Marvell PCI Gigabit LAN Controller
    Onboard Video: Radeon X300-based. 2D/3D

    And under the Detailed Description:
    4 x 184-pin DIMM Sockets support DDR 400/333 non-ECC memory
    Dual channel memory architecture
    Max capacity: 4 GB

    Does he need to pay the restocking fee if it's a NewEgg mislabel?
    (I took screenies w/ date & time incase NE decides to pull a fast one )
    Macbook Pro Intel Core 2 Duo 2.4Ghz (Santa Rosa) 2x1GB 667Mhz DDR2
    DFI SLI-D 3200+ Venice @ 2500MHz (250x10) 2x512 TwinMOS SP BH-5 Connect3D X800XL Seagate 400GB Fortron AX-500A Lian Li V1000
    ASUS Z63A Intel 915GM 14.1" WXGA 1280x768 Pentium M 735 @ 2.23Ghz (Pin Modded @ 1.212V) 1x1GB OCZ DDR2 PC4200 WD 60GB 5400RPM
    ABIT NF7 2600+ Thoroughbred @ 2.2GHz 2x512 Kingston ECC BFG 6800NU OC 16x6 Maxtor 250GB 16MB Cache ISO 420W Chieftec Dragon
    My Heatware F@H Team 32

  2. #2
    Member
    Join Date
    Feb 2004
    Location
    MA, USA
    Heatware Profile
    you shouldn't your friend should call them to request an RMA, and push until the waive the Restocking fee, it was neweggs mistake not yours.

    We also have a newegg rep on the forums, you should PM him first, he might be able to get it done faster for you

  3. #3
    I know I shouldn't, he's going to.

    Okay, they waived the restocking fee, but still making him pay shipping. Oh well.
    Macbook Pro Intel Core 2 Duo 2.4Ghz (Santa Rosa) 2x1GB 667Mhz DDR2
    DFI SLI-D 3200+ Venice @ 2500MHz (250x10) 2x512 TwinMOS SP BH-5 Connect3D X800XL Seagate 400GB Fortron AX-500A Lian Li V1000
    ASUS Z63A Intel 915GM 14.1" WXGA 1280x768 Pentium M 735 @ 2.23Ghz (Pin Modded @ 1.212V) 1x1GB OCZ DDR2 PC4200 WD 60GB 5400RPM
    ABIT NF7 2600+ Thoroughbred @ 2.2GHz 2x512 Kingston ECC BFG 6800NU OC 16x6 Maxtor 250GB 16MB Cache ISO 420W Chieftec Dragon
    My Heatware F@H Team 32

  4. #4
    talk to the rep here, he might be able to help you some more.

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