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  1. #1
    Member gixxer420's Avatar
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    Gainward has Screwed me

    Okay I purchased a 6800gt GS back in Sep of last year. Well the card has went south. I send out email needing a RMA. I get that the Gainward in the USA was bought out. Well the new company that runs Gainward is not supporting the warranty. So basically I sitting here screwed.

    I thought to my knowledge that if you purchase a company you are responsible for all warranty and support of the products prior to the buy out.
    Last edited by gixxer420; 09-13-05 at 03:52 PM.


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  2. #2
    Ehh, try a little harder with Gainward... Don't buy and return the bad one, it's not a good idea.
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  3. #3
    Member gixxer420's Avatar
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    The card isn't dead or nor was it oc'ed. It just looses sync with the monitor when opening up other programs and mainly cs source


    :: 8400 @ 4.2
    :: Giga Ud3p
    :: Ballistix Tracer 2gb
    :: Evga GTX 260 / 216
    :: CM 690
    :: OCZ GameXstream 600

  4. #4
    Try a different monitor.
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  5. #5
    Member gixxer420's Avatar
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    tried everything from monitor to pc same results


    :: 8400 @ 4.2
    :: Giga Ud3p
    :: Ballistix Tracer 2gb
    :: Evga GTX 260 / 216
    :: CM 690
    :: OCZ GameXstream 600

  6. #6
    Drivers? Switch to the Omega Drivers, or even a different driver set from NVidia.
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  7. #7
    Moderator/ Silver Paste Taster© Silversinksam's Avatar
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    Quote Originally Posted by gixxer420
    Edited.
    I feel for your issue, but what you just wrote could cost you your Classified access. I can see what I can do to try to help you with this matter, but resorting to illegal activities is one way to really annoy me.
    Last edited by Silversinksam; 09-13-05 at 05:04 PM.
    -15 May 2012: On Hiatus helping bees and the planet at the moment

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  8. #8
    Member gixxer420's Avatar
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    All fixed Silver. (very sorry)

    All the help would be greatly appreciated. I have tried everything all emails and such. All I get is that they switch owners and they are not covering the warranty from prior to the new ownership.


    :: 8400 @ 4.2
    :: Giga Ud3p
    :: Ballistix Tracer 2gb
    :: Evga GTX 260 / 216
    :: CM 690
    :: OCZ GameXstream 600

  9. #9
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    Quote Originally Posted by gixxer420
    All fixed Silver. (very sorry)

    All the help would be greatly appreciated. I have tried everything all emails and such. All I get is that they switch owners and they are not covering the warranty from prior to the new ownership.
    Who did you purchase the card from? What outlet or store? I know at least under UK law the place you actually paid for it are responsible if the product is faulty. Check up on local law.
    David J. Nelson MChem(Edin) PhD(Strath) MRSC [ResearcherID: D-3927-2011]
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  10. #10
    Member gixxer420's Avatar
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    I grabbed it from gameve.com in the USA


    :: 8400 @ 4.2
    :: Giga Ud3p
    :: Ballistix Tracer 2gb
    :: Evga GTX 260 / 216
    :: CM 690
    :: OCZ GameXstream 600

  11. #11
    Moderator/ Silver Paste Taster© Silversinksam's Avatar
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    Quote Originally Posted by gixxer420
    All fixed Silver. (very sorry)

    All the help would be greatly appreciated. I have tried everything all emails and such. All I get is that they switch owners and they are not covering the warranty from prior to the new ownership.
    Use the e-mail link in my profile and send me some info so I can call them and see what I can do. I'll need your name and any other facts about the card you can give me.
    -15 May 2012: On Hiatus helping bees and the planet at the moment

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  12. #12
    Member gixxer420's Avatar
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    you've got mail

    Thanks


    :: 8400 @ 4.2
    :: Giga Ud3p
    :: Ballistix Tracer 2gb
    :: Evga GTX 260 / 216
    :: CM 690
    :: OCZ GameXstream 600

  13. #13
    Member gixxer420's Avatar
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    :: 8400 @ 4.2
    :: Giga Ud3p
    :: Ballistix Tracer 2gb
    :: Evga GTX 260 / 216
    :: CM 690
    :: OCZ GameXstream 600

  14. #14
    Member Zulu-1's Avatar
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    from what ive read from those threads that the person above me has posted, it looks like your SOL, what i would do is right a letter to the watchdog at maximum pc.. they've helped a lot... no offence to SSS, but im not sure how much he can do, as it looks like they've screwed a lot of people over, many have fought it, but none have gone anywhere... maximum PC might help as it is a magazine (a popular one at that) and maybe the publicity is something this problem needs....
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  15. #15
    Member LoneWolf121188's Avatar
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    ^^ yeah, maximum PC has helped a ton of people get out of seemingly impossible situations in the past. Such is the case when you have $$$ and can influence people's opinion at the touch of a few keys...
    mATX Desktop (Build Log Here): Core i7 4770K @ 4.5 GHz, 1.3V, Maximus VI Gene, 16GB DDR3-1600 RipjawX, EVGA GTX780, Intel 520 240GB, Seagate 2TB, EK CPU and GPU waterblocks, MCP35X, 120.1 and 180.1 radiators.
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  16. #16
    Member gixxer420's Avatar
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    I just sent a email to burke @ nvidia and also watchdog.

    Maybe they can help other customers like me out.


    :: 8400 @ 4.2
    :: Giga Ud3p
    :: Ballistix Tracer 2gb
    :: Evga GTX 260 / 216
    :: CM 690
    :: OCZ GameXstream 600

  17. #17
    Member LoneWolf121188's Avatar
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    good to hear, keep us updated.
    mATX Desktop (Build Log Here): Core i7 4770K @ 4.5 GHz, 1.3V, Maximus VI Gene, 16GB DDR3-1600 RipjawX, EVGA GTX780, Intel 520 240GB, Seagate 2TB, EK CPU and GPU waterblocks, MCP35X, 120.1 and 180.1 radiators.
    Microsoft Surface Pro 3.

    The Hardware Destruction Thread|OCForums Musicians Club Member -12|OCForums Metal Club Member -12

    Well, if he opens the box and its dead, then it would be his fault because the state of the cat is determined by the observer. Then we could be all ‘n00b, you collapsed the wavefunction now! - RoadWarrior, on Schrödinger’s Cat

  18. #18
    Member gixxer420's Avatar
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    still no word.

    SSS any info?


    :: 8400 @ 4.2
    :: Giga Ud3p
    :: Ballistix Tracer 2gb
    :: Evga GTX 260 / 216
    :: CM 690
    :: OCZ GameXstream 600

  19. #19
    Moderator/ Silver Paste Taster© Silversinksam's Avatar
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    Quote Originally Posted by gixxer420
    still no word.

    SSS any info?
    Still no resolution, but I am not done with this issue
    -15 May 2012: On Hiatus helping bees and the planet at the moment

    -You have over 101 signatures and Can't see the classifieds??? Click this link.

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  20. #20
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    You need to call Gainward UK or in Asia. A friend of mine had his GS fan go out and they sent him a new one (fan).

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