Results 1 to 13 of 13
  1. #1
    Member Fighter2a's Avatar
    Join Date
    Apr 2005
    Location
    Texas

    How to go about sending something back to Dell?

    I just bought a 2005FPW tuesday and I want to send it back because I don't like it. Has anyone sent anything back before that can give me some tips or something? Am I going to have to pay for return shipping? The thing weighs 22 pounds

  2. #2

    Join Date
    Mar 2005
    Location
    Spokane, WA
    I was just about to post this same question.

    Antec P180B | Seasonic S12-500 | ASUS P5B Deluxe | E6600 C2D | ATI HD5770 | OCZ Reaper PC6400 2x2GB | 2TB total storage | 2x HP 23" LCD | Logitech Z-640 5.1 speakers | Logitech G15 and G5 DELUXE

    My HEAT


  3. #3
    Member
    Join Date
    Mar 2005
    Location
    Stamford, CT
    I have returned many Dell things. Call them up, tell them what you want to return. You WILL have to pay return shipping because your returning it and it's perfectly fine. Then you'll have 2 weeks to ship it out.

    Intel Core i7-2600K @ 4.5GHz
    EVGA GeForce GTX 460 Superclocked @ 860/2025
    ASUS P8Z68-V PRO
    G.SKILL Ripjaws X Series 8GB
    CM Hyper 212 EVO
    ASUS VH238H 23"
    Crucial M4 128GB SSD + 2TB storage
    CORSAIR 750TX

  4. #4
    Member Fighter2a's Avatar
    Join Date
    Apr 2005
    Location
    Texas
    They are sending UPS to pick it up on monday so i don't have to pay shipping. It saves me $20. Pretty impressed with Dell. That is assuming UPS shows up.

  5. #5
    Member
    Join Date
    Mar 2005
    Location
    Stamford, CT
    Quote Originally Posted by Fighter2a
    They are sending UPS to pick it up on monday so i don't have to pay shipping. It saves me $20. Pretty impressed with Dell. That is assuming UPS shows up.
    HUH?!?!? Now that's messed up....they didn't do that for me for laptop's i returned....

    Intel Core i7-2600K @ 4.5GHz
    EVGA GeForce GTX 460 Superclocked @ 860/2025
    ASUS P8Z68-V PRO
    G.SKILL Ripjaws X Series 8GB
    CM Hyper 212 EVO
    ASUS VH238H 23"
    Crucial M4 128GB SSD + 2TB storage
    CORSAIR 750TX

  6. #6
    Member icyicy's Avatar
    Join Date
    Mar 2005
    Location
    New York
    I think the shipping will be charged into your account later

  7. #7
    Member Fighter2a's Avatar
    Join Date
    Apr 2005
    Location
    Texas
    That would be pretty lame. I'll tell you guys if thats what happens.

  8. #8
    Member
    Join Date
    Mar 2005
    Location
    Stamford, CT
    Quote Originally Posted by Fighter2a
    That would be pretty lame. I'll tell you guys if thats what happens.
    Thanks.

    Intel Core i7-2600K @ 4.5GHz
    EVGA GeForce GTX 460 Superclocked @ 860/2025
    ASUS P8Z68-V PRO
    G.SKILL Ripjaws X Series 8GB
    CM Hyper 212 EVO
    ASUS VH238H 23"
    Crucial M4 128GB SSD + 2TB storage
    CORSAIR 750TX

  9. #9
    OSPF Loving Member Midnight Dream's Avatar
    Join Date
    Mar 2004
    Location
    Lawrenceville, Georgia
    I would be sure to ask the UPS guy in advance. I was forced to pay $50 in shipping charges for something I had returned once. Why? Cause I didnt pay when they first picked it up.
    Gigabyte GA-EP43-UD3l - 6GB Patriot 6400 DDR2
    Intel Core 2 Duo E7500 2.93GHz - XFX HD 6850 Black Edition

    Learn to Fold - T32

    A little bit of Heat


    Still hate JoT

    But I love you! And so does OSPF! Why do you turn us away!

  10. #10
    Member Fighter2a's Avatar
    Join Date
    Apr 2005
    Location
    Texas
    Wow what a surprise. UPS didn't come and Dell says "Sorry you'll have to pay to send it back". After I expressed my anger they said they would send UPS again but didn't say a date. I asked if they could come next week for all I know and he said "yes". So that is really lame. And then I asked if I would be charged for the shipping and he says "You will not be charged for the pickup" keyword being PICKUP. So I ask him what about the cost after the pickup. About 10 minutes later he says "You will not be charged for the shipping after the pickup". So who knows whats going to happen I have a feeling this is far from over.

  11. #11
    Member icyicy's Avatar
    Join Date
    Mar 2005
    Location
    New York
    Quote Originally Posted by Fighter2a
    Wow what a surprise. UPS didn't come and Dell says "Sorry you'll have to pay to send it back". After I expressed my anger they said they would send UPS again but didn't say a date. I asked if they could come next week for all I know and he said "yes". So that is really lame. And then I asked if I would be charged for the shipping and he says "You will not be charged for the pickup" keyword being PICKUP. So I ask him what about the cost after the pickup. About 10 minutes later he says "You will not be charged for the shipping after the pickup". So who knows whats going to happen I have a feeling this is far from over.
    Wow, thats not good. You'll have to deal with them over the phone for several hours--with anger maybe.

  12. #12
    Member Fighter2a's Avatar
    Join Date
    Apr 2005
    Location
    Texas
    Ups came and got the package today.

  13. #13
    tape a messege to it and throw it through the window at one of there headquaters works like a charm!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •