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  1. #1
    Member grumperfish's Avatar
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    Nov 2005
    Location
    South Florida
    Heatware Profile

    Performance-pcs. Really impressed.

    I originally heard about this site via the forums. The other day I was looking to replace my case's 250mm fan and I needed some extra cables, so I was looking at their site and FrozenCPU. I generally buy my cooling stuff from Sidewinder and my general-needs stuff from newegg but I wanted to try out one of these two for some custom material I needed quickly. I went with performance-pcs as they're based in Florida (where I live), although the prices were similar on both sites for what I needed at the time. I placed my order on Wednesday night, and it included several custom-sleeved/heatshrinked cables and fans. By Thursday afternoon the order had been shipped usps priority. I received the shipment today. It would have been here earlier but my postal carrier didn't deliver the package initially, and my local post office sent out another carrier this afternoon to deliver it before they closed for the weekend. I'll have to send a thank you card with some chocolates to the nice assistant who helped me with this on Tuesday

    Initial impressions:
    Their site was easy to navigate and the shopping cart section was comparable to newegg's setup. Setting up a login for ordering was straight-forward and fast. Shipping via usps priority was relatively inexpensive (although I did have to pay sales tax as they're based semi-locally) and very quick.

    They did an excellent job with the custom sleeving and everything was in order and perfectly separated/packed. The order was prepared and sent out in only a couple hours. I'm kinda blown away by their service, and only Sidewinder has been as fast shipping out hardware in my experience. Their prices were also really nice and I didn't have to pay compounded shipping for cabling as I would with newegg (not to give the impression that I dislike newegg as I've spent a couple grand there so far).

    This was the first time I've ordered from them but it definitely won't be the last.

    I know that reviews are often frowned upon but I found it hard not to recommend this excellent site. While I'm sure it's known here already, some people may not have seen it before so I figured I should mention a positive impression for others who may be looking for hardware online.
    Desktop: i7 2600K @ 4.6ghz w/ TR HR-02 + SD 120x38mm // Gigabyte Z68XP-UD3P // MSI R9 290 4GB
    16GB G-Skill RipjawsX 1600mhz // Samsung 830 256GB // 6TB // Thermaltake Armor // SS-1050XM2
    Server: E6750 // EP35-DS3R // 4GB DDR2 // 4850 512MB // 840Pro 128GB // 4.25TB // Corsair TX650
    Laptop: Latitude D630 // C2M T7300 // 4GB DDR2 // X3100 // Samsung 830 128GB
    Smoothwall: P4 2.4C // 1GB DDR // AOpen MX4GVR // 20GB // Corsair CX430
    I like HEAT

  2. #2
    Member
    Join Date
    Jan 2007
    Location
    Yuma, Arizona
    Thanks alot for the info, they got some real special stuff on here!
    "Oppurtunity makes the thief." -Roman proverb

  3. #3
    great selection? yes
    great shipping? yes
    great customer support? extremely rude even in emails but at least they will answer your questions (from my experiance)
    great quality control in custom cables? discreation advise
    read here, very important http://www.xtremesystems.org/forums/...t=162370<br />
    ps: you need to have XS forums account to read that link

  4. #4
    Senior Member overclocking at the speed of plaid Enablingwolf's Avatar
    10 Year Badge
    Join Date
    Jun 2004
    Location
    Strongsville
    I have ordered from them a couple of times. They sent out the order in a reasonable time frame.

    The time it did go wrong....

    I chose a specific shipping method. Got charged for it. Got another method and it took longer... So I emailed them. Got the extra shipping back and nothing else on the screw up. Besides the, how I do not know, mess up. I got no apology or any hint of one. The mail was answered early and the refund was fast.

    I will order there, after I look elsewhere. Some of the common items they do carry are kind of on the pricey side. They do however carry some rare cool stock.

  5. #5
    Registered
    Join Date
    Feb 2008
    Location
    The land of Oz
    I had a good experience with them to. I saw this thread about them, I hadn't heard of their name prior, and visited their site. Fairly easy to navigate through the site. Found a few things I needed so I made an order overnight, was processed and shipped the next morning, arrived 3-4 days later as estimated. No complaints, products were just as described and pricing was very reasonable. I'll do business with them again.

  6. #6
    Member
    10 Year Badge
    Join Date
    Sep 2001
    Location
    Wisconsin
    Ooooo!

    They are carrying the Optimus Maximus!

    http://www.performance-pcs.com/catal...ducts_id=23205
    Adopt a Topic for an Overclocking Wiki
    HEAT me up !

  7. #7
    Godfather1138's Avatar
    Join Date
    Jul 2007
    Location
    AR-USA
    great customer support? extremely rude even in emails but at least they will answer your questions (from my experiance)
    They have been outstanding every time I have talked to them. I've had nothing but good experiences with P-PCs.
    OCF Folding Team Site
    OCF Podcast RIP...
    Folding for "Dub" and everyone else who didn't have a choice... 1*

    HEAT
    "stock is just bad for your perfomance"
    -Drinkyoghurt

  8. #8
    gangaskan's Avatar
    10 Year Badge
    Join Date
    Dec 2003
    Location
    Lorain, ohio
    same here godfather, i have had no problems with PPC at all.
    Main Rig: [Silverstone TJ06 painted hammer black] [Intel E6550 3.2 ghz 1.35v ] [4 gigs Gskil] [Asus P5k Premium Wifi/ap] [Soundblaster Audiguy ZS platinum] [ATI 3560 pro] [enhiem 1250 pump, Swiftech Storm, primoflex tubing, mcres micro, maze 4 gpu block][ Windows Vista x64 Ultimate sp1]
    HTPC: [LianLI V300B] [Opty 165 1.88 ghz] [Thermalright XP90] [2 gb OCZ Platinum DDR400] [Soundblaster X-FI Xtreme Music] [8600GT Stock] [Windows Vista Home Premium sp1]
    Server: [Rocketfish Tower] [c2d E6600][Scythe Ninja Jr] [4 gigs Gskil ddr2 800][ATI X850XT ] [Windows Vista B]
    Network: Cisco 851W uptime: forever
    Heatware

  9. #9
    Member reboot's Avatar
    Join Date
    Oct 2006
    Location
    san antonio, TX
    same here they are great
    envy 15 WEWT!

    e4300 2.8 (350X8) Gigabyte EP45-UD3P
    XFX 4830 690/1090
    4GB geil evoone ddr2 800
    SB Audigy ExtremeMusic & Beyer DT 770 Pro 80 ohm

    -heatware-

  10. #10
    Disabled
    Join Date
    Jan 2008
    Location
    127.0.0.1
    Cool. Im also in florida, so ill check out their site if I need anything.

  11. #11
    New Member
    Join Date
    Apr 2008
    Is there a coupon code for this website (like there is for frozencpu.com??) performance-pcs.com... are you out there? hello?

  12. #12
    Member lokitexas's Avatar
    Join Date
    Oct 2006
    Location
    Texas
    I have never had an issue with them...but never had to talk to customer service or anything.

    BUT...I will order from every other place when possible...for one reason. Their ResellerRatings comments. When someone has an issue with them and post a negative review, they actually talk smack. Totally unprofesional. When a vendor stoops to having a flame war with an un-happy customer...its a turn off.

    Like these:

    http://www.resellerratings.com/selle...1.html#reviews
    MM U2UFO case
    Asus P5N-D
    Intel Q6600 (3.0 @ 1.29)
    150 Raptor HD
    320 WD HD
    2x2gig G.Skill DDR2
    MSI 8800GTS 512 (725/1025/1784)
    Hiper 880 PSU
    D-Tek Fuzion Quad/MCW60 Gfx block
    MCP655 Thermochill PA120.3+120.3Single 5 1/4 Bay Res
    1/2 ID Clearflex Tubing

  13. #13
    Quote Originally Posted by lokitexas View Post
    I have never had an issue with them...but never had to talk to customer service or anything.

    BUT...I will order from every other place when possible...for one reason. Their ResellerRatings comments. When someone has an issue with them and post a negative review, they actually talk smack. Totally unprofesional. When a vendor stoops to having a flame war with an un-happy customer...its a turn off.

    Like these:

    http://www.resellerratings.com/selle...1.html#reviews
    last 11 Dissatisfied reviews all mention about rude customer service

  14. #14
    New Member
    Join Date
    Apr 2008
    that's weird... i just ordered something from them... but they were out of stock. so i contacted them via phone to cancel and they were super nice.

  15. #15
    Member
    Join Date
    Oct 2003
    Location
    NYC
    Heatware Profile
    Yeah, I don't know about the guys at reseller ratings but my experience with performance-pcs was very smooth. They were very nice over the phone and communication through both phone and email were great.
    Main i7-2600K + Noctua NH-D14, ASUS P8P67 EVO, 12GB DDR3, Samsung 830 256GB, ATI 7950, SeaSonic X750, Antec Fusion Remote Max - W8 Pro 64-bit
    File Server Phenom II X4 965, ASUS M4A785-M, 4GB DDR2, Intel PRO/1000, Nexus VALUE 430, Norco RPC-450B - unRAID Pro 8TB: Samsung 2x2TB, 4x.1.5TB, X25-M G2 120GB [cache]

    Dell U2713HM

    Heatware

  16. #16
    Member lokitexas's Avatar
    Join Date
    Oct 2006
    Location
    Texas
    To each his own. But you cant judge a company when things go right...only how they handle things when they dont.

    Any ANY vendor that gets into a flame war and tries to BLACKBALL a customer doesnt deserve my money...period.
    MM U2UFO case
    Asus P5N-D
    Intel Q6600 (3.0 @ 1.29)
    150 Raptor HD
    320 WD HD
    2x2gig G.Skill DDR2
    MSI 8800GTS 512 (725/1025/1784)
    Hiper 880 PSU
    D-Tek Fuzion Quad/MCW60 Gfx block
    MCP655 Thermochill PA120.3+120.3Single 5 1/4 Bay Res
    1/2 ID Clearflex Tubing

  17. #17
    Member toddm27's Avatar
    10 Year Badge
    Join Date
    Aug 2003
    Location
    Smyrna, TN
    Heatware Profile
    I ordered a relatively decent sized order from them in my mind, $100+, first they didn't ship all items and then tried to tell me they did ship them, gave me a tracking number for the backordered items, which never arrived as well as shows on usps as received electronic transmission of this shipment but nothing else and told me they'd refund my money for the unreceived items when they get the said shipped items back, I sent emails back and forth for over 3 months and as well got very rude replies and finally gave up on getting ~20 back, but I will never shop there again.

  18. #18
    High Speed Senior deathman20's Avatar
    10 Year Badge
    Join Date
    Aug 2002
    Location
    Where the Cheese Heads Live
    Author Profile Benching Profile Heatware Profile
    Hmmm ordered from them many times and zero issues, quick shipping, good packaging. Overall pleasant experience.
    -=The Gamer=-
    MSI Z68A-GD65 (G3) | i5 2500k @ 4.5Ghz | 1.3875V | 28C Idle / 65C Load (LinX)
    8Gig G.Skill Ripjaw PC3-12800 9-9-9-24 @ 1600Mhz w/ 1.5V | TR Ultra eXtreme 120 w/ 2 Fans
    Asus DCUII R9 290 1075/1300 w/ 1.05V GPU | 36C Idle / 75C Load | 128/256GB Crucial M4 SSD's / 512GB Samsung 840 Pro
    BitFenix Shinobi Window Case | SilverStone DA750 | Samsung UD590 28" 4k | Oculus Rift DK2 - Incoming October 2014
    -=The Server=-
    Synology DS1511+ | Dual Core 1.8Ghz CPU | 30C Idle / 38C Load
    3 Gig PC2-6400 | 4x Samsung F4 2TB Raid5 | 1x Samsung F4 2TB
    Heat

  19. #19
    Member lokitexas's Avatar
    Join Date
    Oct 2006
    Location
    Texas
    Quote Originally Posted by deathman20 View Post
    Hmmm ordered from them many times and zero issues, quick shipping, good packaging. Overall pleasant experience.
    Thats what I mean by...if there is never an issue, every company is great. How they handle it when there is...well...
    MM U2UFO case
    Asus P5N-D
    Intel Q6600 (3.0 @ 1.29)
    150 Raptor HD
    320 WD HD
    2x2gig G.Skill DDR2
    MSI 8800GTS 512 (725/1025/1784)
    Hiper 880 PSU
    D-Tek Fuzion Quad/MCW60 Gfx block
    MCP655 Thermochill PA120.3+120.3Single 5 1/4 Bay Res
    1/2 ID Clearflex Tubing

  20. #20
    Godfather1138's Avatar
    Join Date
    Jul 2007
    Location
    AR-USA
    I have had issues with one or two of my orders from them, and have never had any problems getting it resolved. You have to keep in mind that anyone can be a prick if you catch them on the wrong day, and when someone runs into that prick they will be quick to tell the world about it.
    OCF Folding Team Site
    OCF Podcast RIP...
    Folding for "Dub" and everyone else who didn't have a choice... 1*

    HEAT
    "stock is just bad for your perfomance"
    -Drinkyoghurt

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