- Joined
- Jan 10, 2003
- Location
- west virginia
So I'm using Win Vista Premium on my Dell desktop- I post an item on Ebay....an hour later, I check my email via Outlook and Ebay sends me an email stating they suspect someone has accessed my account without my authorization to list items online, and they have taken the steps to remove the auctions....
Great...so I log on to Ebay to see what's going on and my password doesn't work. To reset the password (this is dumb) ebay wants me to type in my CURRENT password (which doesn't work) before they can reset it...
then about another 10 minutes, my Outlook Email account's password is changed, so I no longer have access to that.
I didn't have a firewall installed (my fault) checked virus and spyware and found nothing out of question.
What are my next steps? What exactly happeneD? i'm on a laptop not the desktop in question, hoping the hacker hasn't gotten to this one...
Those are the only two accounts compromised thus far, Ebay and my main email via Outlook....
How do I fix it - reformat and use Dell's recovery console to get my desktop up and running? or any software you all recommend to rid of this...issue? or did my email just change out of nowhere....
PLEASE HELP! I've turned the desktop off until further action....
Great...so I log on to Ebay to see what's going on and my password doesn't work. To reset the password (this is dumb) ebay wants me to type in my CURRENT password (which doesn't work) before they can reset it...
then about another 10 minutes, my Outlook Email account's password is changed, so I no longer have access to that.
I didn't have a firewall installed (my fault) checked virus and spyware and found nothing out of question.
What are my next steps? What exactly happeneD? i'm on a laptop not the desktop in question, hoping the hacker hasn't gotten to this one...
Those are the only two accounts compromised thus far, Ebay and my main email via Outlook....
How do I fix it - reformat and use Dell's recovery console to get my desktop up and running? or any software you all recommend to rid of this...issue? or did my email just change out of nowhere....
PLEASE HELP! I've turned the desktop off until further action....