Please, no comments about how I should've sold in the classifieds. I'm well aware.
I sold an Intel X25-M SSD on ebay. As people who have bought from me before know, I make sure everything is working properly and pack it to the point where it's pretty much impossible for damage to occur. Regardless, the buyer got it today and says it doesn't work and wants a refund. SOP is that the buyer opens a claim in the Paypal resolution center, Paypal continues to freeze the funds that were sent to me, the buyer ships back the item, and then Paypal disburses the funds back to the buyer. I just want to make sure I have all my bases covered though so I'm trying to think up any ways I could get screwed by this (his claim of the drive not working immediately worries me since I know the drive was fine and there's no way it could've been harmed during the shipping process).
Now, Paypal will have the buyer ship the item back and will verify delivery via tracking. Once I receive the item, funds get sent back to the buyer. What happens if hypothetically the buyer sends back an empty box? Also, what happens if hypothetically the buyer sends me back a X25-M but it's clearly not the one I sent and in terrible condition?
Again, just trying to make sure I've thought up of every way this can go wrong.
I sold an Intel X25-M SSD on ebay. As people who have bought from me before know, I make sure everything is working properly and pack it to the point where it's pretty much impossible for damage to occur. Regardless, the buyer got it today and says it doesn't work and wants a refund. SOP is that the buyer opens a claim in the Paypal resolution center, Paypal continues to freeze the funds that were sent to me, the buyer ships back the item, and then Paypal disburses the funds back to the buyer. I just want to make sure I have all my bases covered though so I'm trying to think up any ways I could get screwed by this (his claim of the drive not working immediately worries me since I know the drive was fine and there's no way it could've been harmed during the shipping process).
Now, Paypal will have the buyer ship the item back and will verify delivery via tracking. Once I receive the item, funds get sent back to the buyer. What happens if hypothetically the buyer sends back an empty box? Also, what happens if hypothetically the buyer sends me back a X25-M but it's clearly not the one I sent and in terrible condition?
Again, just trying to make sure I've thought up of every way this can go wrong.