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  1. #1
    Member mkoersvelt's Avatar
    Join Date
    Mar 2003
    Location
    Winnipeg,Canada (EH!)

    Question Scanner Help - HP

    I have a new HP F4480 All in One scanner.
    The scanner won't work as the diagnostic tool claims no drivers are there / installed. I used the original disk to do the install/un-install 3 times.
    Still not working. I'm running Vista which the disk supports.
    The driver /file missing is AiO_scan.msi
    The HP site is no help.
    Any ideas guys??
    ______________________________________
    RIG 1| AMD LIVE 64 4400+ BRISBANE | 2300 MHZ DUAL CORE | ACER FG690GVM | 4GIG DDR2-4200 MUSHKIN 4-4-4-12 | SEGATE 640GIG SATA | ATI HD 3450
    ______________________________________
    RIG 2 | ABIT BE-7 1.0 | P-4@2.457 | DDR 333 1024MEG | WD 80GIGx2 | NVIDIA TI-4200 (RETIRED)

  2. #2
    Underwater Senior Member
    10 Year Badge
    Join Date
    Nov 2001
    Was the USB cable unplugged (as it should be) during the software install?, or since then?
    That's always been my issue with printers--forgetting to unplug everything when redoing the software, and plugging them in only when the install asks you to.

  3. #3
    Member mkoersvelt's Avatar
    Join Date
    Mar 2003
    Location
    Winnipeg,Canada (EH!)

    HP

    No, I did unplug the USB cable when the installation program asked. I did the uninstall/re-install 3 times and got this issue everytime.
    I've always had great luck with HP printers so this is really odd.
    Still looking for a answer.
    I can use Windows Photo Gallery to scan-it works, I tried it.
    ______________________________________
    RIG 1| AMD LIVE 64 4400+ BRISBANE | 2300 MHZ DUAL CORE | ACER FG690GVM | 4GIG DDR2-4200 MUSHKIN 4-4-4-12 | SEGATE 640GIG SATA | ATI HD 3450
    ______________________________________
    RIG 2 | ABIT BE-7 1.0 | P-4@2.457 | DDR 333 1024MEG | WD 80GIGx2 | NVIDIA TI-4200 (RETIRED)

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