I picked up a MSI P67A-G43 motherboard for a build I was doing, but I had to return it to Newegg because my memory wasn't compatible. Everything would run fine with two sticks of RAM, but not four. I disassembled the computer, carefully put all the parts back in their packaging, ordered a beefier board, and shipped the board off to Newegg for a refund.
A week later, I get notified that the RMA is denied because there's a bent pin on the CPU socket. Since the board worked fine with two sticks of RAM, the same CPU works fine in my new board, and as careful as I was with my disassembly, I am positive that this damage did not happen on my end or in shipping, but rather on Newegg's end during testing.
Does Newegg have a history of this and/or is there anything I can do about it?
A week later, I get notified that the RMA is denied because there's a bent pin on the CPU socket. Since the board worked fine with two sticks of RAM, the same CPU works fine in my new board, and as careful as I was with my disassembly, I am positive that this damage did not happen on my end or in shipping, but rather on Newegg's end during testing.
Does Newegg have a history of this and/or is there anything I can do about it?