- Joined
- Jul 17, 2003
OK, so they aren't being sneaky about anything in particular but they are definitely trying to pull one over on me.
I bought a 460 GTX Hawk-Talon edition which is thier fastest OC'd of the line. Then later I bought a second and SLI'd them and have been very happy. These have the Twin Frozer II VGA coolers on them.
The first card started to overheat and I found that the fans on the cooler were not spinning freely. I RMA'd without trouble. These have a 3 year warranty and while they were not registered, they were registered with copy of receipts before they were RMA'd.
Months later, the second card had the same issue so I RMA'd it. I got the return card with good fans on the cooler but it displayed artifacts instantly in 3D mode. WTF!?
I sent an email politely stating that I had lost faith in MSI for sending me a card that is worse than the one I RMA'd. They asked if I wanted the issue corrected. Really!? Do I want a good working video card in accordance to their warranty system? YES!
They sent me a shipping label so I'm good with that.
They sent me an email today asking if I would take a lesser video card. LESSER!? NO! I would like a card that is similar to the card I purchased.
Question: Would you accept a lesser card? Keep in mind I paid full asking price from a reputable etailer that has plenty of eggs. (Thinly disguised reference. Very thinly disguised.)
I bought a 460 GTX Hawk-Talon edition which is thier fastest OC'd of the line. Then later I bought a second and SLI'd them and have been very happy. These have the Twin Frozer II VGA coolers on them.
The first card started to overheat and I found that the fans on the cooler were not spinning freely. I RMA'd without trouble. These have a 3 year warranty and while they were not registered, they were registered with copy of receipts before they were RMA'd.
Months later, the second card had the same issue so I RMA'd it. I got the return card with good fans on the cooler but it displayed artifacts instantly in 3D mode. WTF!?
I sent an email politely stating that I had lost faith in MSI for sending me a card that is worse than the one I RMA'd. They asked if I wanted the issue corrected. Really!? Do I want a good working video card in accordance to their warranty system? YES!
They sent me a shipping label so I'm good with that.
They sent me an email today asking if I would take a lesser video card. LESSER!? NO! I would like a card that is similar to the card I purchased.
Question: Would you accept a lesser card? Keep in mind I paid full asking price from a reputable etailer that has plenty of eggs. (Thinly disguised reference. Very thinly disguised.)