Hi everyone. I just came here as a last resort really. I upgraded to windows 8.1 from windows 7 a few days ago, and i can no longer play the game i used to play. I have contacted their support, this is the answer i got (i showed them a log of my connection to the game server through winmtr) -
"Thank you for the log. It shows a massive packet loss at the first step behind your router. This may be caused by the following reasons:
- You are connected to the internet by using WiFi which is disturbed by massive walls, electronic devices, power supply lines, music boxes, etc.
- Other PC use the same network and use a P2P program (e.g. µTorrent) that utilize the full capacity of the internet connection
- Your network cable or your network chip is faulty
Due to the fact that we are unable to offer a on-site investigation, we recommend to check the above mentioned problems and consult a network technician if necessary."
Everything he mentioned doesn't apply to me, so there is something else causing these issues, which i can't yet figure out.
I am not a tech guy, so i don't really know a lot. I was wondering if any of you knew why i were receiving massive packet loss for 1 game(Called Brick Force), but everything else is fine? I had none of these issues with windows 7 which makes me think it maybe windows 8 related.
I have made a quick video just showing what happens when i try to play a game -
Thanks for any help.
"Thank you for the log. It shows a massive packet loss at the first step behind your router. This may be caused by the following reasons:
- You are connected to the internet by using WiFi which is disturbed by massive walls, electronic devices, power supply lines, music boxes, etc.
- Other PC use the same network and use a P2P program (e.g. µTorrent) that utilize the full capacity of the internet connection
- Your network cable or your network chip is faulty
Due to the fact that we are unable to offer a on-site investigation, we recommend to check the above mentioned problems and consult a network technician if necessary."
Everything he mentioned doesn't apply to me, so there is something else causing these issues, which i can't yet figure out.
I am not a tech guy, so i don't really know a lot. I was wondering if any of you knew why i were receiving massive packet loss for 1 game(Called Brick Force), but everything else is fine? I had none of these issues with windows 7 which makes me think it maybe windows 8 related.
I have made a quick video just showing what happens when i try to play a game -
Thanks for any help.