- Joined
- Nov 10, 2005
- Location
- Southern New Jersey
After almost 2 years of solid stability 4 of my 6 USB 3.0 ports failed at the same time. After doing the diagnostic steps Gigabyte Support instructed and reporting the findings, they immediately issued an RMA.
I have never had to RMA anything before let alone a motherboard. I'll be putting it into a static bag, bubble wrapping, etc. My only concern is I can't for the life of me find the cpu protector cap.
So my question is: How important is this piece for Gigabyte's policy concerning an RMA of this nature? The last thing I want to do is give them an excuse for voiding the RMA.
Any other advice will be appreciated.
Thanks.
I have never had to RMA anything before let alone a motherboard. I'll be putting it into a static bag, bubble wrapping, etc. My only concern is I can't for the life of me find the cpu protector cap.
So my question is: How important is this piece for Gigabyte's policy concerning an RMA of this nature? The last thing I want to do is give them an excuse for voiding the RMA.
Any other advice will be appreciated.
Thanks.