To be fair, don't undermind Swiftech as they are still a great PC custom water cooling company. These things do happen from time to time to everyone but not as often as some would think.
I will list the things I own from Swiftech that have worked flawlessly and still do.
- Swiftech Apogee XL
- Swiftech Apogee HD (Currently not being used)
- Swiftech Apogee XT (Currently not being used)
- Swiftech factory block on my EVGA GTX 780 Classified
- Swiftech Maelstorm-35X2 Reservoir/Pump combo (x2 Swiftech Branded MCP35X pumps in serial)
- x9 Swiftech Helix 120 PWM fans
- x3 Swiftech 8-way PWM Splitter
I might be forgetting a couple pieces but just to show its not all that bad. Don't forget, EVGA used Swiftech GPU waterblocks on their premium lined GPUs for quite some time (years) before the recent switch to EK.
From my experience with Swiftech and Gabe/Brian, they are great folks over there and do believe they might be able to help you.
Nonetheless, keep us up-to-date.