- Joined
- Jan 23, 2013
- Location
- Oklahoma, US
So, I've been trying to figure out why my Mail app wasn't working in Windows 8.1. I uninstalled the app, went to the store to redownload it, and got an error saying it couldn't process. A quick google search of the error shows that Windows thinks my copy isn't authentic. Some Microsoft pages said that this has to do with a service, the Software Protection service, not running. I go to look for it, and my Software Protection service is stuck in a perpetual state of 'stopping'.
It's been like this since I powered my computer on today. I've been having this issue for several days, so I'm assuming a restart won't fix it.
How can I force-stop that service? Or remove it completely? I found a microsoft forum post with a script I can run in command prompt to make a new service for it, but it won't let me do that currently cause the service already exists.
Any help is appreciated, and I'll give any other info needed as requested.
It's been like this since I powered my computer on today. I've been having this issue for several days, so I'm assuming a restart won't fix it.
How can I force-stop that service? Or remove it completely? I found a microsoft forum post with a script I can run in command prompt to make a new service for it, but it won't let me do that currently cause the service already exists.
Any help is appreciated, and I'll give any other info needed as requested.