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Newegg marketplace - is this even within the TOS?
- Thread starter torin3
- Start date
- Joined
- May 29, 2005
Wow!
I actually haven't bought anything from Newegg for a long time and haven't bought anything that wasn't directly from Newegg. There's no way that could be in their TOS for a reseller.
I don't see myself using Newegg much anymore since they got rid of shoprunner shipping. I stick with Amazon now to use Prime.
I actually haven't bought anything from Newegg for a long time and haven't bought anything that wasn't directly from Newegg. There's no way that could be in their TOS for a reseller.
I don't see myself using Newegg much anymore since they got rid of shoprunner shipping. I stick with Amazon now to use Prime.
- Joined
- Jan 10, 2012
soooooo, how much "rebate" for a positive heatware review????????
Newegg certainly gone downhill.... agreed that "rep" was pulling from a list of canned responses. Definitely not helpful, and definitely crappy business practices. I'll avoid the marketplace completely, especially that vendor - it's obvious bribing people for good reviews isn't a concern for Newegg, which means those reviews aren't the kind of feedback I would want to base a purchase off of.
Sad, Newegg.... sad.
- - - Updated - - -
Newegg certainly gone downhill.... agreed that "rep" was pulling from a list of canned responses. Definitely not helpful, and definitely crappy business practices. I'll avoid the marketplace completely, especially that vendor - it's obvious bribing people for good reviews isn't a concern for Newegg, which means those reviews aren't the kind of feedback I would want to base a purchase off of.
Sad, Newegg.... sad.
Sad, Newegg.... sad.
- - - Updated - - -
Newegg certainly gone downhill.... agreed that "rep" was pulling from a list of canned responses. Definitely not helpful, and definitely crappy business practices. I'll avoid the marketplace completely, especially that vendor - it's obvious bribing people for good reviews isn't a concern for Newegg, which means those reviews aren't the kind of feedback I would want to base a purchase off of.
Sad, Newegg.... sad.
- Joined
- Jun 2, 2005
Hello torin3,
It is truly distressing to see of what one of our Marketplace Sellers have been sending to our customers.
This is something my upper management would like to review. If possible, please email us at [email protected] with your order details and please include the email that was sent to you by this seller. I am sorry for any inconvenience that you had to endure.
-Newegg Support
It is truly distressing to see of what one of our Marketplace Sellers have been sending to our customers.
This is something my upper management would like to review. If possible, please email us at [email protected] with your order details and please include the email that was sent to you by this seller. I am sorry for any inconvenience that you had to endure.
-Newegg Support
OP
- Joined
- Dec 25, 2004
- Thread Starter
- #9
Thank you for the reply. I have forwarded the email as requested.
I was not inconvenienced, but I couldn't believe it was something Newegg found acceptable. Thank you for confirming it isn't.
The ironic thing is that I've been trying to review most of my purchases, and likely would have left them a favorable review had I not gotten this email.
I haven't left a review yet, but was considering a 1 star one as a result of the email.
Thank you again for replying, and I'll be happy to assist in any way I can.
Glad to see the rep is paying attention here. Thanks for being responsive, Newegg.
As a side note.... to pass along, I still shop Newegg as a first choice for most of my electronics-related purchases (certainly computer-based), but I find myself ordering more and more from Amazon. I have Prime and when the pricing is extremely comparable, Amazon usually gets the nod for the 2-day delivery. Some things it doesn't pay to try to get on Amazon, and Newegg still has better specs and information, but when piecing together a small order of multiple items, saving $10-15 on shipping charges and getting it quicker usually results in Amazon getting the nod.
Just some feedback... not sure if there's any chance of improvement here, it's tough to compete with a company the size of Amazon.
As a side note.... to pass along, I still shop Newegg as a first choice for most of my electronics-related purchases (certainly computer-based), but I find myself ordering more and more from Amazon. I have Prime and when the pricing is extremely comparable, Amazon usually gets the nod for the 2-day delivery. Some things it doesn't pay to try to get on Amazon, and Newegg still has better specs and information, but when piecing together a small order of multiple items, saving $10-15 on shipping charges and getting it quicker usually results in Amazon getting the nod.
Just some feedback... not sure if there's any chance of improvement here, it's tough to compete with a company the size of Amazon.
OP
- Joined
- Dec 25, 2004
- Thread Starter
- #11
Well the upshot is that a couple of days ago Newegg sent me a knit hat with the Newegg logo, no charge.
Nice thought, but not necessary.
I haven't left a review, and on this product/store, I don't plan to. I will note that they have 23 one egg reviews to 19 five egg reviews.
Nice thought, but not necessary.
I haven't left a review, and on this product/store, I don't plan to. I will note that they have 23 one egg reviews to 19 five egg reviews.
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