Well I guess I just try to stay out of the consumer /manufacturer war as much as possible, for starters. The only lyrics option I have is to deny my patronage - which most of the time has little results. See my posts in the "legit windows" thread.
I do think that is a disreputable thing for a company to do, but in the end it's the quality of their product that they should be held accountable for. It is nice to know that there are "good versions" of this product out there, so that I can try to find those instead of the "bad"