Some keys do not work on laptop

c627627 · Jul 23, 2015

Tried hard reset (all power sources disconnected - hold power button), tried factory reset.

Only some keys do not work.

Connected a bluetooth keyboard and it works.
Booted from an imaging USB stick and still the same keys will not work on laptop keyboard...

ATMINSIDE · Jul 23, 2015

Dying keyboard or ribbon cable

Dlaw · Jul 23, 2015

Sounds like the keyboard is either dead or only partially plugged in. I would remove the keyboard, unplug it, plug it back in and try again. If that doesn't work, time to replace the keyboard.

Aldakoopa · Jul 23, 2015

What kind of laptop is it and how old?

c627627 · Jul 23, 2015

Gateway NV55S02u, old and in bad shape (not mine).

Any service manuals showing how to get to the keyboard cable?

Automata · Jul 23, 2015

Haven't even looked at pictures, but there are probably a few screws on the bottom to remove, and it will slide out. Almost every laptop I've worked on is like that.

Xaotic · Jul 23, 2015

This might help:

http://www.laptopkeyboard.com/Guides.php/Gateway/NV SERIES/NV55S02u (White)/KBG200

I can't watch the video (another eye procedure), but the written steps look about right.

Some keys do not work on laptop

c627627

c(n*199780) Senior Member

ATMINSIDE

Sim Racing Aficionado Co-Owner

Dlaw

Member

Aldakoopa

KING OF PROCRASTINATION Member

c627627

c(n*199780) Senior Member

Automata

Destroyer of Empires and Use

Xaotic

Very kind Senior

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