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That would be the first I heard of that... hopefully it is true.Ok yeah I read somewhere that the screw stickers are mainly for the Asian market and doesn't include NA/EU markets.
That would be the first I heard of that... hopefully it is true.
Did you tell them up front that you painted the back plate? I would be sure you take pictures of the backplate to prove there wasn't contact and shorting that did it. Take some pictures of the damage as well (post it here) and keep it for your records.