Hi all, having some sort of mysterious problem with my build.
CPU AMD A10-5700 3.4GHz Quad-Core Processor
Motherboard Asus A88XM-A Micro ATX FM2+ Motherboard
Memory PNY Optima 16GB (4 x 4GB) DDR3-1333 Memory
Video Card XFX Radeon R7 360 2GB Core Edition Video Card
Power Supply CoolMax 700W Semi-Modular ATX Power Supply
CPU Cooler Enermax ETS-T40F-RF 65.6 CFM CPU Cooler
This is an old build that I recently added a dGPU to and swapped out an old HDD. I have NOT overclocked this system at all.
When launching a game, the menu system and all work fine, when 3D gameplay is about to start however, the whole system shuts down. The ASUS mobo warns that it shut down the system because it detected a power surge (the power cord is run through a surge protector). Turning off the surge protection in the BIOS makes no difference. The system shuts down at the same point.
I suspected a CPU overheat, so I installed a new cooler. Temps are idling ~51C. This seems high to me, but others have told me that it is OK for this AMD CPU. The temps rise to ~65C right before the computer crashes (using HWMonitor). I have also wiped all the GPU drivers with the DDU uninstall tool and reinstalled them. Took apart the build, airdusted the fans and vents, and vacuumed the empty case. It is a lot cleaner now and airflow seems to be ok. The exhaust air is not super hot, only a little warmer than room temp.
The system still crashes at the same point. I have run Prime95 and the results are as follows:
SmallFFTs: did not fail after a few hours running.
LargeFFTs: one worker failed on one of the first few tests. Others continued for a while.
Blend: all workers failed within the first few tests.
In some docs I have heard that a voltage drop can indicate PSU problems, and I have observed that the 12V rail voltage does drop a bit (~10.5V) when starting Prime95.
I have also run AIDA64 tests:
Stress CPU + Stress FPU + Stress cache: run for a while with no failures
Stress system memory: fails almost immediately and indicates "Warning: Hardware failure detected! Test stopped"
I have run Memtest86 and let it go overnight. It passed through 3 iterations without any errors. This took ~9 hrs.
I am sort of out of my depth at this point. I really have little idea on what to do next to isolate the problem. I do not really have any spare components to swap in and out, but I have a Frys close by that I can run to. But I'd like not to spend any additional money if not necessary to identify the problem.
For now, I will try to swap around the DIMMs and see if that might help identify something, but I am not hopeful.
If anyone could offer some help, I would really appreciate it. Thanks in advance.
For future reference: The issue appears to be resolved with a replacement PSU.
CPU AMD A10-5700 3.4GHz Quad-Core Processor
Motherboard Asus A88XM-A Micro ATX FM2+ Motherboard
Memory PNY Optima 16GB (4 x 4GB) DDR3-1333 Memory
Video Card XFX Radeon R7 360 2GB Core Edition Video Card
Power Supply CoolMax 700W Semi-Modular ATX Power Supply
CPU Cooler Enermax ETS-T40F-RF 65.6 CFM CPU Cooler
This is an old build that I recently added a dGPU to and swapped out an old HDD. I have NOT overclocked this system at all.
When launching a game, the menu system and all work fine, when 3D gameplay is about to start however, the whole system shuts down. The ASUS mobo warns that it shut down the system because it detected a power surge (the power cord is run through a surge protector). Turning off the surge protection in the BIOS makes no difference. The system shuts down at the same point.
I suspected a CPU overheat, so I installed a new cooler. Temps are idling ~51C. This seems high to me, but others have told me that it is OK for this AMD CPU. The temps rise to ~65C right before the computer crashes (using HWMonitor). I have also wiped all the GPU drivers with the DDU uninstall tool and reinstalled them. Took apart the build, airdusted the fans and vents, and vacuumed the empty case. It is a lot cleaner now and airflow seems to be ok. The exhaust air is not super hot, only a little warmer than room temp.
The system still crashes at the same point. I have run Prime95 and the results are as follows:
SmallFFTs: did not fail after a few hours running.
LargeFFTs: one worker failed on one of the first few tests. Others continued for a while.
Blend: all workers failed within the first few tests.
In some docs I have heard that a voltage drop can indicate PSU problems, and I have observed that the 12V rail voltage does drop a bit (~10.5V) when starting Prime95.
I have also run AIDA64 tests:
Stress CPU + Stress FPU + Stress cache: run for a while with no failures
Stress system memory: fails almost immediately and indicates "Warning: Hardware failure detected! Test stopped"
I have run Memtest86 and let it go overnight. It passed through 3 iterations without any errors. This took ~9 hrs.
I am sort of out of my depth at this point. I really have little idea on what to do next to isolate the problem. I do not really have any spare components to swap in and out, but I have a Frys close by that I can run to. But I'd like not to spend any additional money if not necessary to identify the problem.
For now, I will try to swap around the DIMMs and see if that might help identify something, but I am not hopeful.
If anyone could offer some help, I would really appreciate it. Thanks in advance.
For future reference: The issue appears to be resolved with a replacement PSU.
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