- Joined
- Sep 7, 2013
Opened an account this morning with NCIX, bought my 6700K but I found out that I was unable to login to my newly created account! Kept saying my username or password was incorrect even though I use Keepass to store all my usernames and passwords. (So I know they were correct!) The only way to sign in was to reset my password or use my Google+ profile. So I got in with Google+ and opened a support ticket. I was expecting an email on Monday.
What I got was a phone call 3 hours later and Ryuji, the CS rep who called me, had already reset my password! I tried it and it worked, reset my password and i was able to sign in with my new password!
Blew me away actually with the quick CS turnaround time. I can't recall anyone else being that quick for me!
So that's a big positive for me and NCIX! I will be buying from them again soon!
What I got was a phone call 3 hours later and Ryuji, the CS rep who called me, had already reset my password! I tried it and it worked, reset my password and i was able to sign in with my new password!
Blew me away actually with the quick CS turnaround time. I can't recall anyone else being that quick for me!
So that's a big positive for me and NCIX! I will be buying from them again soon!