Hi,
first of all sorry for my english I am not a native speaker.
I changed my MB about three weeks ago and since a few days my PC freezes randomly and I have been looking for a solution, but I can't get rid of these freezes . The first freeze happened while downloading a new Windows Update (11.01.17). I didn't had much time during the first weeks so maybe the problem exists since I changed the MB.
My System:
OS: Windows 10 Pro
MB: Asus Maximus VIII Hero BIOS 3101
CPU: i7 6700K non OC
GPU r9 390 nitro
RAM: 16 GB Balistix Sport LT DDR4-2400
SSD: 120 & 250GB Samsung 850 Evo M.2 SSD SM951-NVMe
HDD: WD Green 3 TB
PSU: 500 Watt be quiet! Straight Power 10-CM
Sound: Xonar U7
Keyboard: Roccat MK Glow
Mouse: Roccat Nyth
The freezes happen in Idle and under Load. The screen freezes and I have to use the reset button twice to restart my system. The fist push only turns off the lights of my mouse, keyboard and soundcard and the second push leads to a restart of my system.
The first freezes didn't allow me to push the reset button (nothing happened) I had to push the power button for about 4 secs. the lights of my peripherals went out instant with these freezes.
What I did so far:
-CrystalDisk - 100% good
-Ram tested with MemTest and the Windows test - no errors
-BIOS Update (3101)
-Driver updated
-High Performance in the energy settings
-turned off USB selective suspend setting
-Unchecked all in the network adapter energy options
-activate/deactivate XMP
- Intel Diagnostic tool - no failure
-deactivated Supremefx beacause i have the Xonar U7
-stressed all non Windows drivers - nothing happened
-Prime95 Blend Test - one time I got an error with instant freeze and one time only an error without a freeze. The Last run was for about 9hrs without error/freeze
-and today I reinstalled Win10 but the freezes still happen
The Eventlog shows nothing but I noticed that it shows wrong shut downs. For example freeze at 5:58AM, restart at 6:34AM and the eventlog says sth. about an unexpected shutdown at 5:44AM but also show a driver update at 5:45.
Another thing I noticed: My mouse sometimes starts wihtout any lights on, I then have to replug it. One time with wrong colors.
Any help would be greatly appreciated to find a solution for this problem
Thank you!
Kamir
first of all sorry for my english I am not a native speaker.
I changed my MB about three weeks ago and since a few days my PC freezes randomly and I have been looking for a solution, but I can't get rid of these freezes . The first freeze happened while downloading a new Windows Update (11.01.17). I didn't had much time during the first weeks so maybe the problem exists since I changed the MB.
My System:
OS: Windows 10 Pro
MB: Asus Maximus VIII Hero BIOS 3101
CPU: i7 6700K non OC
GPU r9 390 nitro
RAM: 16 GB Balistix Sport LT DDR4-2400
SSD: 120 & 250GB Samsung 850 Evo M.2 SSD SM951-NVMe
HDD: WD Green 3 TB
PSU: 500 Watt be quiet! Straight Power 10-CM
Sound: Xonar U7
Keyboard: Roccat MK Glow
Mouse: Roccat Nyth
The freezes happen in Idle and under Load. The screen freezes and I have to use the reset button twice to restart my system. The fist push only turns off the lights of my mouse, keyboard and soundcard and the second push leads to a restart of my system.
The first freezes didn't allow me to push the reset button (nothing happened) I had to push the power button for about 4 secs. the lights of my peripherals went out instant with these freezes.
What I did so far:
-CrystalDisk - 100% good
-Ram tested with MemTest and the Windows test - no errors
-BIOS Update (3101)
-Driver updated
-High Performance in the energy settings
-turned off USB selective suspend setting
-Unchecked all in the network adapter energy options
-activate/deactivate XMP
- Intel Diagnostic tool - no failure
-deactivated Supremefx beacause i have the Xonar U7
-stressed all non Windows drivers - nothing happened
-Prime95 Blend Test - one time I got an error with instant freeze and one time only an error without a freeze. The Last run was for about 9hrs without error/freeze
-and today I reinstalled Win10 but the freezes still happen
The Eventlog shows nothing but I noticed that it shows wrong shut downs. For example freeze at 5:58AM, restart at 6:34AM and the eventlog says sth. about an unexpected shutdown at 5:44AM but also show a driver update at 5:45.
Another thing I noticed: My mouse sometimes starts wihtout any lights on, I then have to replug it. One time with wrong colors.
Any help would be greatly appreciated to find a solution for this problem
Thank you!
Kamir