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Old 05-03-12, 09:10 PM   #21
thideras
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That is the same one that I use. Are you using the smaller or larger crimper on it?

Can you show how far you are pushing the wire in? There are two sets of tabs, one for the insulation and one for the conductor itself. If you strip too much off, it could easily slip out.

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Old 05-03-12, 09:51 PM Thread Starter   #22
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i'm using the 18-22 AWG pin crimper. the crimps look good, they just don't hold.
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Old 05-03-12, 10:03 PM   #23
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It should look exactly like this:

I strip just enough for the second set of tabs to grab the conductor.
Name:  atx_pin_1.JPG
Views: 395
Size:  393.3 KB

I used the 18-22 AWG portion, just like you. I can yank on this as hard as I want and it will not come out.
Name:  atx_pin_2.JPG
Views: 395
Size:  393.6 KB

Are you clamping hard down? I put as much force into it as I can.

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Old 05-03-12, 10:25 PM Thread Starter   #24
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that's what i've been doing, but apparently im going wrong somewhere. i will try again.
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Old 05-04-12, 08:45 AM Thread Starter   #25
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i'm thinking that it may not be crimping down enough. as seen here, what does the adjustinng disc do? could that help my problem ?

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Old 05-04-12, 09:11 AM   #26
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That is a good question, I've never changed mine. I can get you a picture of how mine is setup and how it looks when I get home. If I forget, shoot me a PM later tonight.

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Old 05-04-12, 11:00 AM Thread Starter   #27
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sounds good
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Old 05-04-12, 04:16 PM   #28
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I somehow didn't forget! The ends of the crimper are completely together while locked in the picture.

Name:  crimper.JPG
Views: 385
Size:  382.3 KB

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Old 05-04-12, 09:10 PM Thread Starter   #29
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I don't get it.. That's the exact setting and the exact way mine looks. I'll upload photos once I get home.
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Old 05-04-12, 10:48 PM Thread Starter   #30
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this is what the crimp looks like. notice how the wire crimp isn't dead center, it is off center. do you guys think that i need to get with performance-pcs to send me a new one? it should work out of the box with no problems at all!
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Old 05-04-12, 11:30 PM   #31
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That does not look like it is crimping properly at all. Link them to this thread so they have the pictures and our discussion.

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Old 05-06-12, 11:25 AM Thread Starter   #32
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Quote:
John

Never once have we had a return on these and we have literally sold almost 5000. We are not sure how we can help you to crimp via email so maybe either call in Monday and talk to Mary our lead sleever and tech.

321-725-9969

Other then that, if you want to send the tool back we will check it over and test it but it is highly unlikely it is defective.

Best Regards,

Customer Service
that's the feedback I get from performance-pcs. so apparently I'm doing it wrong is basically what I got out of that. apparently their products are too superior to ever be DOA. maybe I can live stream me trying to crimp a pin. would you be willing to help walk me through one?

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Old 05-06-12, 11:27 AM   #33
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I'm not really sure how to walk you through it. There isn't much to do.

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Old 05-06-12, 01:18 PM Thread Starter   #34
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Quote:
Originally Posted by thideras View Post
I'm not really sure how to walk you through it. There isn't much to do.
That's what I said to performance-pcs . I'm not stupid ya know.. I know how to crimp, the tool just doesn't do its job properly. It's beyond me.

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Old 05-06-12, 01:54 PM   #35
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Where did you get your pins? If mouser, link the exact ones you purchased. You may have the wrong ones.

If we can take pictures of the tools we are using (since they are supposedly the same) and examples of the works they produce, it should help strengthen your case. I've got a picture (above) of the pin before/after installation on a wire. I can get a picture just like it that is crimped without a wire. If there are differences, (which I suspect there are) then they should replace yours. If they want us to prove it empirically instead of providing great customer service, then whatever -- their loss.

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Old 05-07-12, 12:25 AM Thread Starter   #36
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I'm going to give them a call tomorrow morning. Since they say I'm doing it wrong . I can say that their customer service/ care has been terrible!
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Old 05-21-12, 07:39 PM Thread Starter   #37
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I still can't get their crimping tool to work. I sent it back to their RMA department and they said it worked fine. May I get some photos (step by step) because every crimp slides off of the wire with ease.
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Old 05-21-12, 08:02 PM   #38
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I seriously doubt you are doing something wrong. Where did you get your pins?

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"Clouds are silent, cold, and wet. Servers are none of these things." -Bobnova

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Old 05-21-12, 08:21 PM Thread Starter   #39
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Quote:
Originally Posted by thideras View Post
I seriously doubt you are doing something wrong. Where did you get your pins?
Performance-PCs as well. they said they tested it, but I call bull! I don't have a happy experience with Performance-PCs
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Old 05-21-12, 09:08 PM   #40
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Hmm, this still doesn't make sense. I'm trying to think of how to get pictures. I can't press the button if I'm holding the parts.

The only remaining thing I can think of is that you are using too small gauge wire or you aren't clamping hard enough.

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"That's not overkill, or a lot. That's just thiderastic." -txus.palacios
"Clouds are silent, cold, and wet. Servers are none of these things." -Bobnova

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Articles: Rack Mounting 101 | Dell Perc 5/i Throughput Benchmarks
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