Won't produce video after sleep or shut down

roadstertoad · 08-03-12, 11:43 AM

I wasn't sure if I should post this in the power or video section, because I'm almost certain it's a power issue, but has somewhat to do with my video card.

Hardware: Corsair 650W CMPSU-650TX PSU
XFX 6870 XFX HD-687A-ZHFC Video Card
ASUS Mobo
4GB Kingston RAM
AMD 2.8 Quad Core

Issue: My computer runs fine. I can game, watch videos, etc. The problem is, if my computer goes to sleep, or if I shut it down, it will not produce video when I try to power on. If I do, the GPU fan will max out, and the computer will just sit there.
In order for my computer to work, I have to shut down my computer, turn off the PSU switch, wait for the mobo led to turn off, then flip the switch on, and it will run fine after that. Resetting the computer has no issues. Works fine after a reset.

I'm assuming the GPU may require a Dual 12V rail PSU, and I only have a single 12V rail PSU.

Any ideas?
TIA!

EarthDog · 08-03-12, 11:50 AM

You assumption regarding the PSU is not correct. That PSU can easily power that card... two of them even. In the PSU section is a stickied thread on dual vs single rail PSU's. May want to take a look at that for further explaination.

My solution is to disable hibernation/sleep on the PC.

wagex · 08-03-12, 11:56 AM

go into power settings in the bios and try a differnt sleep state in the power settings, should be like s3 or s2 see if changing that will help

Atomichearse · 08-03-12, 12:01 PM

What Catalyst Driver version do you have installed? I had almost the exact problem after installing the 12.7 beta drivers. Whenever my monitor would go to sleep, I would have to hard reset to get it working again. I ended up rolling back to 12.6 and it's all good now

roadstertoad · 08-03-12, 12:07 PM

^Thanks I'll try that. And regarding all the sleep advice, it's not just in sleep mode. If I shut down the computer correctly, the computer will not produce video if I try to turn it on. I have to completely power off the PSU, which is a real pain in the ass.

OnDborder · 08-03-12, 11:15 PM

What usb devices are you using?

roadstertoad · 08-06-12, 09:11 AM

Just basic keyboard, wireless mouse, and USB WiFi stick. Nothing else.

roadstertoad · 08-09-12, 11:04 AM

So I have the 12.6 driver, still does it. I shut it down properly, and if it try to turn it on, the GPU fan maxes out and doesn't produce any video. I have to turn the PSU switch off, then back on for it to work correctly.

OnDborder · 08-09-12, 02:13 PM

Maybe check the 12 volt rail voltage with a digitalmultimeter while the issue is re-produced.
If you can, try another psu.

08-03-12, 11:43 AM	Thread Starter #1
roadstertoad New Member Join Date: Aug 2012	Won't produce video after sleep or shut down I wasn't sure if I should post this in the power or video section, because I'm almost certain it's a power issue, but has somewhat to do with my video card. Hardware: Corsair 650W CMPSU-650TX PSU XFX 6870 XFX HD-687A-ZHFC Video Card ASUS Mobo 4GB Kingston RAM AMD 2.8 Quad Core Issue: My computer runs fine. I can game, watch videos, etc. The problem is, if my computer goes to sleep, or if I shut it down, it will not produce video when I try to power on. If I do, the GPU fan will max out, and the computer will just sit there. In order for my computer to work, I have to shut down my computer, turn off the PSU switch, wait for the mobo led to turn off, then flip the switch on, and it will run fine after that. Resetting the computer has no issues. Works fine after a reset. I'm assuming the GPU may require a Dual 12V rail PSU, and I only have a single 12V rail PSU. Any ideas? TIA!
	QUOTE Thanks

08-03-12, 11:50 AM	#2
EarthDog Senior PITA Member Overclockers.com Editor Join Date: Dec 2008 Location: Stuck in Maryland...	You assumption regarding the PSU is not correct. That PSU can easily power that card... two of them even. In the PSU section is a stickied thread on dual vs single rail PSU's. May want to take a look at that for further explaination. My solution is to disable hibernation/sleep on the PC. __________________ C2D/C2Q Overclocking Guide / i3/i5/i7 (s1366/1156) Overclocking Guide/Info / SandyBridge/ Ivybridge Overclocking Guide / AMD Overclocking Guide / Power Supply Guide SSD Reliability/Write Endurance / JOIN THE BENCHING TEAM! / Bulldozer Overclocking Guide / Forum Etiquette Want to see your writing featured on the overclockers.com Front Page? PM me, I can help! "We have more information and more ways of accessing it than ever, yet seem increasingly less inclined to do so."- Michael Wilbon
	QUOTE Thanks

08-03-12, 11:56 AM	#3
wagex Premium Member #13 Join Date: Jan 2011 Location: newkirk, oklahoma	go into power settings in the bios and try a differnt sleep state in the power settings, should be like s3 or s2 see if changing that will help __________________ rig-NZXT source 210 elite --serv-- generic rack mount---------------htpc-apex htpc case 2500k 4.5ghz 1.3v------------------ 2x e5345 xeon quad--------------------e6600 @ 3.0ghz p67-ud4 ------------------------------ s5000pslsata --------------------------- gigabyte g41 8gb gskill 2x4 1600 --------2x2gb samsung ddr2 667 fbdimms-----------2x2b ddr3 1600 6950 dirt 3 edition ----------------- onboard -----------------------------------HD 5450 corsair hx850-------------------------ocz 700w----------------------------------275w came with case custom loop --------------------------771 stock heatsinks---------------------xigmatek durin win 7x64------------------------------server 2008 r2 enterprise--------------win 7 64 bit steam user name : Wagex (you happy bro?) HEAT "You can't get magical Harry Potter temps with big overclocks, PHYSICS has a lot to do with it." -conumdrum
	QUOTE Thanks

08-03-12, 12:01 PM	#4
Atomichearse Join Date: Apr 2012 Location: Wichita, KS	What Catalyst Driver version do you have installed? I had almost the exact problem after installing the 12.7 beta drivers. Whenever my monitor would go to sleep, I would have to hard reset to get it working again. I ended up rolling back to 12.6 and it's all good now __________________ Intel i5-2500 \| HIS Radeon HD 7950 IceQ Turbo Seasonic Gold X750 \| Corsair H70 128GB OCZ Vertex 4 \| Seagate 500GB 7200RPM 16GB Corsair Vengeance @ 1648 Mhz 8-8-8-1T\| ASUS P8Z68-V LX NZXT Tempest 410 Elite \| NZXT Sentry Mesh
	QUOTE Thanks

08-03-12, 12:07 PM	Thread Starter #5
roadstertoad New Member Join Date: Aug 2012	^Thanks I'll try that. And regarding all the sleep advice, it's not just in sleep mode. If I shut down the computer correctly, the computer will not produce video if I try to turn it on. I have to completely power off the PSU, which is a real pain in the ass.
	QUOTE Thanks

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08-03-12, 11:15 PM	#6
OnDborder Senior Member Join Date: May 2001 Location: HOT 'n Arizona	What usb devices are you using? __________________ You're a plague and we are the cure. ASUS P8Z68-V PRO/2600k......MSI p67a-GD55/2600k CORSAIR Vengeance 16gb.......4gigZ Corsair 7970'z crossfire ....................Sapph 7870 crossfired X-Fi Elite Pro.........................H2O cooling 600gb Raptor/256ssd3..... .......40 Kingston ssd Siverstone 1500wt'r.....................Corsair1000HX MyHeat
	QUOTE Thanks

08-06-12, 09:11 AM	Thread Starter #7
roadstertoad New Member Join Date: Aug 2012	Just basic keyboard, wireless mouse, and USB WiFi stick. Nothing else.
	QUOTE Thanks

08-09-12, 11:04 AM	Thread Starter #8
roadstertoad New Member Join Date: Aug 2012	So I have the 12.6 driver, still does it. I shut it down properly, and if it try to turn it on, the GPU fan maxes out and doesn't produce any video. I have to turn the PSU switch off, then back on for it to work correctly.
	QUOTE Thanks

08-09-12, 02:13 PM	#9
OnDborder Senior Member Join Date: May 2001 Location: HOT 'n Arizona	Maybe check the 12 volt rail voltage with a digitalmultimeter while the issue is re-produced. If you can, try another psu. __________________ You're a plague and we are the cure. ASUS P8Z68-V PRO/2600k......MSI p67a-GD55/2600k CORSAIR Vengeance 16gb.......4gigZ Corsair 7970'z crossfire ....................Sapph 7870 crossfired X-Fi Elite Pro.........................H2O cooling 600gb Raptor/256ssd3..... .......40 Kingston ssd Siverstone 1500wt'r.....................Corsair1000HX MyHeat
	QUOTE Thanks

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