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- May 21, 2005
Are they shipping newly purchased monitors with this fix and has anyone gotten one yet? The 24th was about a week ago.
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Dell 2007FPW has been FIXED! Excellent News!
- Thread starter lordkosc
- Start date
- Joined
- Jan 5, 2004
- Location
- Denver, CO
lemings said:I was under the impression you were perfectly happy with your display as it is? Did I become mistaken at some point?
I was happy with it initially, and still pretty happy now. But the more and more i thought about it, i came to the realization that i spent $400 on something that is known to be broken. Sure not a big deal if it doesn't bother me, but what about when i go to sell it? I could buy something similiar and it will retain its value much better, add to that it won't be screwed up....so no, i guess you could say i'm not happy with it anymore
- Joined
- Jul 2, 2003
- Location
- Indianapolis, IN
the nice thing about the dell fix is that they actually ship you a monitor first. You then place your broken monitor in the box when you get it,slap the airbill on the box, and call a number for someone to pick it up.
there is no downtime, you dont loose a monitor for a week-4 while dell exchanges it. They have already posted that if you request a replacement through this process (by pming the moderator at dell support forums) you will get a NEW monitor. Not a refurbished monitor like everyone else gets for a replacement. So i think its a win-win situation.
Now all we have to do is wait for these puppies to show up flashed. My replacement monitor shipped today from dell, so I will report back when I get it tomorrow if it has the banding problem or not. I will be able to tell right away.
Even if its not fixed, I will have a nice monitor that is mostly usuable until they send me a new fixed one. The little bit of banding never botherd me while playing counter-strike so I have something to keep me busy in the meantime.
there is no downtime, you dont loose a monitor for a week-4 while dell exchanges it. They have already posted that if you request a replacement through this process (by pming the moderator at dell support forums) you will get a NEW monitor. Not a refurbished monitor like everyone else gets for a replacement. So i think its a win-win situation.
Now all we have to do is wait for these puppies to show up flashed. My replacement monitor shipped today from dell, so I will report back when I get it tomorrow if it has the banding problem or not. I will be able to tell right away.
Even if its not fixed, I will have a nice monitor that is mostly usuable until they send me a new fixed one. The little bit of banding never botherd me while playing counter-strike so I have something to keep me busy in the meantime.
- Joined
- Jan 5, 2004
- Location
- Denver, CO
I'm worried i'll get one with dead pixels. If the new one comes with any, i would send that one back rather than the one with banding.
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- Oct 9, 2001
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- Dundalk, Ireland
EternalX said:
Don't believe everything you hear. I replaced three 2005fpws. One of them was a refurb and in tatters, after being specfically told that it would be brand new. I got a refund after weeks of trouble.
- Joined
- Jan 2, 2004
On the note of crappy Dell support, however...this (language, once in a while, but mostly justified) is a story of why nobody can get replacement parts from Dell in a timely manner. It details the story of a friend of mine and his struggle with warranty support. *sigh*
But it's good to see that they're at least trying to fix manufacturer defects.
But it's good to see that they're at least trying to fix manufacturer defects.
Someone in the Dell forums apparently got a revised version, A02. ChrisM confirmed that if it says that on the monitor, it's all good. I'm still awaiting for the guy who got it to confirm the fixes by running through the appropriate tests, or for someone else to when they get it; but, from his preliminary evaluation, just off looks, it seems fine (*crosses fingers*).
i had to cancle my thing, i had pm chrisM, but i had anothewr problem, i suspect that is has thing to do with the power ? i dont know, i tryed to turn it on and i hear buzzing the screen gave me a flickery image, then lost signal all together, so i call'em up and they will have me another one by wednesday, if it has the banding problem i'll will get one that has been flashed.
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- Mar 6, 2006
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- Virginia, USA
Wwing49 said:
yes the 2007 is HTPC. That and the backlight bleeding issues are the only 2 things that they changed from the 2005
- Joined
- Jan 3, 2004
- Location
- Oregon
Yeah, once I get confirmtion that the problem really is fixed, I'll check into it. Try to keep this bumped so we can all get a verdict on how Dell is fixing this problem.
- Joined
- Mar 25, 2005
- Location
- Tempe, AZ
Just a quick question. Exactly how long does it take Dell to ship something? I ordered monday night and took the 3-5 day shipping option. Unfortunately, the package still hasn't even arrived at the carrier station. If this is going to take until next friday, then Dell should really call it the 8-10 day shipping instead.
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