- Joined
- Dec 30, 2004
Digging through reviews while evaluating which board to purchase I come across this gem.
This guy criticizes MSI because supposedly their products are inferior, when in actuality he was attempting to install a 3570k into this haswell board, and was putting his RAM in backwards. It just goes to show that you can't buy too much into the negative reviews on a product (even if they're a tech level 4!) at any vendor. Kudos to MSI for not posting their generic "Please contact us" response and for calling this guy out.
This guy criticizes MSI because supposedly their products are inferior, when in actuality he was attempting to install a 3570k into this haswell board, and was putting his RAM in backwards. It just goes to show that you can't buy too much into the negative reviews on a product (even if they're a tech level 4!) at any vendor. Kudos to MSI for not posting their generic "Please contact us" response and for calling this guy out.
Tech Level 4 guy! said:Never trusting MSI again
Pros: very nice looking, and high quality
Cons: The RAM slots where bent on arrival, and when I called MSI's tech support, they told me to send them pics, so I did, and was imidiatly told that the RAM slots only use DDR3, and therefore must have bent because I was putting the wrong kind of RAM in, so i guess 32 GB of G.Skill RipJawsX DDR3 is not considered DDR3 RAM cards.
Other Thoughts: I am done with MSI and will be returning tomorrow, never buying another motherboard that is not ASUS or GIGABYTE
Manufacturer Response: said:Dear Valued Customer,
You wrote us an email stating the issues that you had with this motherboard.
"as the picture shows, my Intel Core i5-3570K (4 x 3.40GHz) Processor does not fit, as the second picture shows, my DDR3 Ram card does not fit either. this is not my first MSI motherboard, and I know the quality is usually rather good, and this is a high surprise to me"
You tried to install an i5-3570K processor into the Z87-G45 Gaming motherboard.
i5-3570K is LGA1155 and motherboard is LGA1150 therefore they are not compatible.
You've also tried to install memory the wrong way, here are the pictures that you've provided to us.
If you have any questions, please kindly get in touch with our tech support team directly at 626.271.1004 for assistance during regular business hours from M to F, 6am to 6pm Pacific Time, or you can email us at [email protected].
When contacting us, please kindly include your product info, thank you.
Best Regards,
MSI Review Team | [email protected]