Samsung 830 SSD Detected as ROM Mode in BIOS?

sup3rcarrx8 · Oct 27, 2012

Hi guys. Interesting problem came up with my parent's computer the other day. The Samsung 830 64GB drive is recognized as ROM mode or something in the BIOS. This prevents it from booting up. Is this a defective drive now because I tried booting it in my own system and same error. But when I plug it in with one of those SATA to USB converters it boots up fine. Should I be requesting an RMA from Samsung?

onefstsnake · Oct 27, 2012

Dobule check that the Sata controller is set to ACHI mode and not IDE.

sup3rcarrx8 · Oct 27, 2012

onefstsnake said:
Dobule check that the Sata controller is set to ACHI mode and not IDE.

There's only IDE or RAID. But it ran fine on IDE mode when I set this computer up. :eh?:

Janus67 · Oct 27, 2012

Try updating the firmware on the drive and the bios on the computer?

Raid works as ahci so it should work for that.

sup3rcarrx8 · Oct 28, 2012

Janus67 said:
Try updating the firmware on the drive and the bios on the computer?

Raid works as ahci so it should work for that.

It's already on the latest firmware and bios. It gave a boot disk failure message when I tried it in RAID.

onefstsnake · Oct 28, 2012

Have you tried a different Sata connector on the board or possibly a new cable?

sup3rcarrx8 · Oct 28, 2012

Hey guys. Tried two different Sata ports and cables but still no luck.

onefstsnake · Oct 28, 2012

Id say its time to contact Samsung and see about a RMA.

sup3rcarrx8 · Oct 30, 2012

onefstsnake said:
Id say its time to contact Samsung and see about a RMA.

I submitted the form Sunday night and didn't receive a RMA # back yet. Did i fill out the wrong form? I also didn't receive any email confirmation or anything after filling that information in as well.

sup3rcarrx8 · Nov 2, 2012

November 1 and no response. It's official that their online form submission is terrible. I just submitted the same information to HDD&[email protected] instead. At least I received an automated email back after sending the email.

Odysseus2 · Dec 7, 2012

Hi Sup3rcarrx8,

I actually have the exact same problem. It is the combination of the Samsung 830 and the MSI motherboard. I have the MSI P7n SLI Platinum, but appearently both bords have the same problem.

My other SSD, OCZ Vertex 2 works perfectly. The Samsung works 1 out of 20 times booting.

I was wondering if you had already found a solution for this problem?

sup3rcarrx8 · Dec 16, 2012

This is not a compatibility issue. It happened all 3 desktops and 2 different laptops I tried this drive on. I still had warranty on the drive so I sent it in for a RMA. The replacement drive they sent me is working great now despite their slow response to my RMA due to hurricane Sandy. :thup:

Odysseus2 said:
Hi Sup3rcarrx8,

I actually have the exact same problem. It is the combination of the Samsung 830 and the MSI motherboard. I have the MSI P7n SLI Platinum, but appearently both bords have the same problem.

My other SSD, OCZ Vertex 2 works perfectly. The Samsung works 1 out of 20 times booting.

I was wondering if you had already found a solution for this problem?

Samsung 830 SSD Detected as ROM Mode in BIOS?

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