[a1cnolan]

heres the deal .
i'll be in the middle on an online game and then i hear click and it sounds like it is coming from my harddrive. but right after it clicks my computer pauses for a moment. any idea what it is?

[I.M.O.G.]

Are you on dial up? I have had dial up modems that pause everything for a second sometimes.

[a1cnolan]

no i have cable modem but it only happens when i hear that click from inside my case

[Th0r]

i have the same problem, t could be the heads re-sitting or something like that.

[a1cnolan]

so theres no way to fix this?

[Th0r]

Well it does not cause any problems so it must be fine, just remember that it has a 3 year warranty :P...what i will do is when it comes to the end of the 3 year warranty i will RMA it :P

[Kendan]

Run the drive diagnostic program from WD. That will let you know if it is already bad and needs to be RMA'd. Jusat so you know this is no guarantee that it will not die tommorow even if it tests good. I had a WD se drive do something similar. I ran the diagnostic and it had some minor problem I RMA'd it and they were very quick about sending a replacement Just back up anything that you do not want to lose. Good Luck!

[Th0r]

Ran the tests and came back with nothing. SO its says its working fine.

[eobard]

Send the manufacturer an email about it, describing the problem in detail, and see what they say. Maybe it's something they're aware of and they'll suggest you RMA it even if it passes diagnostic testing.

[a1cnolan]

well i ran the test and it came up passed. also i ran the sandra benchmark and it came up with something like 22122 or something like that while when i first got it i would get 27's .. i will try that email thing and see what happens. i hope they say to rma it
or atleast have an idea whats causing it

[modenaf1]

could a cable modem still make clicks? when i restart, turn off, or turn on my comp it makes a click on the inside. But when i have my case open I hearit from the back of the case and not up front where the hard drive is.

[Th0r]

But wait, my ADSL connection is connected to the Router in my brothers bedroom, so its not that.

[TonyMc]

I don't kow if this sounds like the same thing a1cnolan, but my WD makes a sound like it's comming out of sleep mode: *CLICK BzzzzzZZZZZ* you know the sound, but I don't get a pause or anything and so far no data loss, go figure.

[PYROMANIAC]

Originally posted by modenaf1
could a cable modem still make clicks? when i restart, turn off, or turn on my comp it makes a click on the inside. But when i have my case open I hearit from the back of the case and not up front where the hard drive is.

i dont know why your hearing it from the back, maybe echo, but your hard drives should be making that sound on startup/down and a warm boot

[Th0r]

YEs now back on the subject, what is causing this???

[a1cnolan]

hey guys. just checking up. i emailed Western digital. i told them i ran the datalifeguard thing and it said everything was okay but that my hard drive is still operating slowly and that i still get that click and momentary hang. they sent me an email back saying to try their datalifeguard utility. so yeah they aren't any help.
i reformatted and installed the via bus master driver. and i cannot get my WD to operate in udma100 or mode 5 only 66. so i dunno. is there anyway to force this? i tried using the advanced tab under the ide channel properties but the advanced tab was gone

[Kendan]

Originally posted by a1cnolan
hey guys. just checking up. i emailed Western digital. i told them i ran the datalifeguard thing and it said everything was okay but that my hard drive is still operating slowly and that i still get that click and momentary hang. they sent me an email back saying to try their datalifeguard utility. so yeah they aren't any help.
i reformatted and installed the via bus master driver. and i cannot get my WD to operate in udma100 or mode 5 only 66. so i dunno. is there anyway to force this? i tried using the advanced tab under the ide channel properties but the advanced tab was gone

I would call them and tell them again. See where that gets you. Sometimes you have to try a few different people some just suck. Or you can even go to the next level imediately ask for a manager. That is what I usually do anyways the first person to answer the phone rarely has any power to do anything for you

[a1cnolan]

Im do8ing everything i can to avoid having to rma this SOB. i really want it to work okay and it should work okay. its not like i said hey im gonna give you hundred bucks for a harddrive slower than the one i have. I'm sure its something fixable

[a1cnolan]

okay i have one more question. after reformatting with the standard IDE driver installed windows shows me in DMA mode 5
and then with the bus master driver installed i can only get DMA mode 4... whats the deal. i dunno if anyone can help me with this any further please speak up soon.
i can't deal with those retarded tech support guys anymore

[Omega Destroyer]

Well just make sure that your motherboard actually supports mode5, because of course not all of them do, and you can't force the ones that don't support it.

Also this may be a long shot, but make sure your harddrive isn't powering down. Check your power management settings, and turn the HDD power down time off so it never does and see if that fixes it. You can adjust it accordingly afterwards, but disable the powerdown feature for now.

It just sounds like your drive is powering down, then it's accessed and it needs to spin up again, which will create the clicking sound, and the pause.