hi guys, i just got a message on my machine from a client who says when he trys to print he only gets the corner of that he wants to print. think photoediting and you have 2 layers, you shift the top layer down and to an angle so that only the corner areas overlap. so basically 75% of the paper comes out white and in one corner is the little bit that printed. but the part that printed should be caddycorner to where it is. I hope i am describing this so it makes sense.
I never print anything so i couldn't think of any solutions off the top of my head. I am going to goto his workplace later today (thursday) and try to get him printing again but wanted to see if anyone has any ideas before i go there and give myself a headache trying to figure it out.
thanks,
twump
btw the printer is a network printer. it is running off the parrallel port on the first computer and networked to another through a hub. the problem seems to be coming from the secondary computer. computer 1 is win95 and computer 2 is win98se
I plan to try recalibrating the printer and reinstalling the drivers. thats all i can think of now.
I never print anything so i couldn't think of any solutions off the top of my head. I am going to goto his workplace later today (thursday) and try to get him printing again but wanted to see if anyone has any ideas before i go there and give myself a headache trying to figure it out.
thanks,
twump
btw the printer is a network printer. it is running off the parrallel port on the first computer and networked to another through a hub. the problem seems to be coming from the secondary computer. computer 1 is win95 and computer 2 is win98se
I plan to try recalibrating the printer and reinstalling the drivers. thats all i can think of now.