Thanks for the replys. Yes DMA shows to be enabled.
I went to the Cendyne website yesterday and filled out their
Online Customer Support Form and amazingly I got a response back last night. They told me to provide my shipping address, etc. and they would issue me an RMA # so I could send it back to them. I contacted Staples this morning and told them about the problem and they are going to pick it up and give me a refund.
Oh well, guess I'll be looking around for another good deal on a
DVD writer.