a good laugh at the dangerden

nealric · Aug 20, 2003

I just got what has got to be the world record slowest tech support.

Just ten minutes ago, I recieved an email response to a leaking problem I had about 11 months ago. Thats right- no exageration- 11 months!

They were "sorry for the delay"

roflmao

Deathknight · Aug 20, 2003

Heh how much damage could a leak have caused in 11 months? Whats the rush?

briman1000 · Aug 23, 2003

What is really sad is that most tech support emails I have made in my life have NEVER been answered. So they get 'F' for timeliness and a 'C' for Thouroughness. Great products though.

Xymurgy · Aug 25, 2003

At least they did respond. 1/2 the support techs out there would find an email dated 11 months ago, and kinda say "oops," delete it, and be on their merry way.

ArE_eYe_SeE_kAy · Aug 26, 2003

At least they did respond. 1/2 the support techs out there would find an email dated 11 months ago, and kinda say "oops," delete it, and be on their merry way.

That has to be the most pointless argument. "I broke my arm 11mos ago but the doctor will see me now."

Don't mean to flame, but didn't see the point.

cursor · Aug 26, 2003

Saves them some money if they do that though...

"Sorry, but your 1-year warranty expired yesterday and we do not support out of warranty items"

ryuen · Aug 26, 2003

wow amazing. lol 11 months? are they gonna replace it hahah

a good laugh at the dangerden

nealric

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Deathknight

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briman1000

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Xymurgy

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ArE_eYe_SeE_kAy

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cursor

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ryuen

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