[tsintse]

/rant_on

My wife teaches elementary school so I thought I would be nice and order a notebook for her before school starts. Its mid August, school doesn't start for another 3 weeks so I figured I still have plenty of time to order and have it be here on time. I place an order for a custom x1000, select 2 day shipping (lol to make sure it got here as soon as possible)

I call the next day to see if the order was going to be shipped out today...seems like a reasonable thing to do. I manage the LAN's for 2 large engineering firm's in WA and I order and deploy maybe 5-10k bucks worth of tech equipment every month. When I order stuff from Newegg, Dell, Googlegear whatever it is usually on my desk within the week... in Newegg's case stuff is usually on my desk THREE days later.

So anyways I call hpshopping to confirm that my order will be shipped today...and the "customer service" guy tells me OH SORRY SIR BUT YOUR LAPTOP WILL NOT BE SHIPPED UNTIL SEPTEMBER 17th.

I am like... Huh? like September 17th as in almost a month from now?? The first thing that runs through my mind "well I guess 2 day shipping was a waste of money." But no big deal I'll just cancel the order and buy something else... I thought. The customer support idiot then informs me SORRY SIR WE ALREADY CHARGED YOUR AMEX CARD AND CANNOT CANCEL YOUR ORDER! I was like you IDIOT if I had known you were going to take a godamn month to ship my order do you think I would still have purchased the laptop? Cancel my order now!

But nothing doing... in order to get my money back now I have to wait until they ship the unit...ON SEPTEMBER F@#$$@G 17th and then refuse to accept the order. THEN I have to call AMEX and dispute the godamn charges... which makes me feel like freaking crook.

I have to say congrats to HP/Compaq, scamming me out of $1500 has insured that I will absolutely NEVER use one of their products on the LAN's I manage, and guarantee's that my IT peers will know what kind of shabby treatment I recieved from them.

TWO THUMBS UP TO HPSHOPPING.COM!

/rant_off

tsin