Problem with MX700 mouse

avesta · Apr 22, 2004

I bought the Cordless Elite Duo and im having a problem with the MX700 mouse. Every 30 - 60 seconds the pointer freezes up for about 0.5 - 1 seconds and then continues to work normally after the frozen period, but it keeps happening.

I even rebooted and I even reset the connection between the mouse and the base, and I even reinstalled the software from scratch.
My base is positioned far away from my monitor...no interferences, i dunno whats wrong, can someone make any suggestions?

Andyman902042 · Apr 23, 2004

It kind of sounds like something with software to me. If you have it hooked up via USB, it takes up system resources so some other intesnsive task could be taking priority. Check task manager and see if any program's cpu usage jumps way up when your mouse freezes.
So, try hoking it up using the PS/2 adapter. If that dosn't work, try it on another computer. If it still acts up maybe it's time for an RMA.

One last thought: You did charge it awhile, right.

germanjulian · Apr 23, 2004

30 to 60 seconds all the time sounds like software problem...

spyware? system monitors? anti virus?

try using the mouse and keyboard without the logitech software? disable it from starting up at all...

regards

TheGhengisKhan · Apr 23, 2004

I have the MX500 mouse, and I was seeing the same thing happen when I was using the Logitech mouseware. I uninstalled it, and then installed the mouse drivers without the mouseware and the problem went away. Logitech has instructions on how to extract the drivers from the mouseware on the download section of their website. Hope this helps

Agent_Mull · Apr 23, 2004

I dont use the logitech drivers for my mx700. Its easier to just use xp's drivers.

avesta · Apr 23, 2004

OK I uninstalled a bunch of crap programs on my computer, Im going to wait and see it that helps. If it doesn't I'll be forced to run off of the XP drivers.

avesta · Apr 23, 2004

Ok it doesn't look like it helped, I'm still having the same problem.

So should I uninstall both mouseware and iTouch? or just mouseware?

Agent_Mull · Apr 23, 2004

After i reformated, i didnt even put the logitech cd in the drive.

avesta · Apr 23, 2004

Btw, the stupid mouse cursor moves by itself when im not even touching the mouse too.....

AGampher · Apr 23, 2004

I have had multiple issues with many different logitech drivers/software, mainly with their mouseware. Might want to watch out as the last time I uninstalled my mouseware it rendered windows inoperable.

Good luck.

(and don't use logitech software

)

Andyman902042 · Apr 23, 2004

avesta said:
Btw, the stupid mouse cursor moves by itself when im not even touching the mouse too.....

That can happen when a piece of dust is in the hole where the red light comes out (whatever that's called) Try blowing in to it to clean it out. You might try using a mousepad if the surface you're using it on now is too reflective.

avesta · Apr 23, 2004

Andyman902042 said:
That can happen when a piece of dust is in the hole where the red light comes out (whatever that's called) Try blowing in to it to clean it out. You might try using a mousepad if the surface you're using it on now is too reflective.

Yea I tried putting the mouse on a stack of paper and the cursor movement stopped. So I guess it was the surface, Im going to get one of those Func mousepads.

But until then I still need to fix this freezing up problem, I think im going to uninstall the mouseware, should I uninstall iTouch as well? (keyboard software)

AGampher · Apr 23, 2004

avesta said:
Yea I tried putting the mouse on a stack of paper and the cursor movement stopped. So I guess it was the surface, Im going to get one of those Func mousepads.

But until then I still need to fix this freezing up problem, I think im going to uninstall the mouseware, should I uninstall iTouch as well? (keyboard software)

I would be prepared for a complete reformat. Back up your data before you do (see previous post, note url within text).

On the func thing, I currently own one (coupled with an mx700) and swear by it.

avesta · Apr 23, 2004

Ive actually already uninstalled all the logitech software once and reinstalled it and I never had that problem.

AGampher · Apr 23, 2004

avesta said:
Ive actually already uninstalled all the logitech software once and reinstalled it and I never had that problem.

If thats the case I would just uninstall and use the default mouse drivers that Windows supplies. I currently use default Windows mouse drivers and it works well (can't use the fifth button though).

avesta · Apr 23, 2004

AGampher said:
If thats the case I would just uninstall and use the default mouse drivers that Windows supplies. I currently use default Windows mouse drivers and it works well (can't use the fifth button though).

But what about the iTouch software for the keyboard? Should I uninstall that too?

AGampher · Apr 23, 2004

If you're not having problems with installing/unintstalling your mouseware and logitech software, I would unintall one thing at a time. Try the mouseware and drivers first, if it still persists, try the iTouch. I wouldn't think the iTouch for your keyboard is causing a conflict, but I wouldn't put it past logitech.

avesta · Apr 23, 2004

Ok, well I'm going to try it later this afternoon after I pick up a Func mousepad.

I will try running off the XP drivers...I will keep posted.

Problem with MX700 mouse

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