- Joined
- Oct 1, 2002
- Location
- Seattle, WA
OK so my friends computer is Fd. I tryed using system restore...but it didn't work. AS soon as he got back from vacation and turned on his computer and plugged in the internet his computer got hosed. I am assuming that its a worm. Everything in the start menu is gone. The desktop has the icons there but they don't work. Most of the system icons are missing so it is just words.
I can't run system programs like device manager or msconfig or regedit. Safe mode proved no different. Like I said I was able to run the system restore but it didn't fix anything.
I can't run any exe programs on the system like norton or spybot, it just gives some message about it being improperly configured settings or somthing.
I was able to find the exe files for things like msconfig but I was unable to run them. This made me think that somthing hosed the registry..
So I take the HD to my house to grab all of his pictures and files. I ran a scan of his HD with norton fully updated but it didn't find anything except some spyware mainly cookies. I thought that was funny. Then I tried to get acces to his documents but it said that access is denied. I ran a scan on his folder (the one I can't access) but it wasn't able to scan any files.
So perhaps norton would find a virus but it isn't able to access all of the folders? 1st how can I remove this access denied? I do know his password but I don't see any option. How can I backup his files if I can't access them?
Is there a new virus going around? Another friend just called saying he had similar problems?
I can't run system programs like device manager or msconfig or regedit. Safe mode proved no different. Like I said I was able to run the system restore but it didn't fix anything.
I can't run any exe programs on the system like norton or spybot, it just gives some message about it being improperly configured settings or somthing.
I was able to find the exe files for things like msconfig but I was unable to run them. This made me think that somthing hosed the registry..
So I take the HD to my house to grab all of his pictures and files. I ran a scan of his HD with norton fully updated but it didn't find anything except some spyware mainly cookies. I thought that was funny. Then I tried to get acces to his documents but it said that access is denied. I ran a scan on his folder (the one I can't access) but it wasn't able to scan any files.
So perhaps norton would find a virus but it isn't able to access all of the folders? 1st how can I remove this access denied? I do know his password but I don't see any option. How can I backup his files if I can't access them?
Is there a new virus going around? Another friend just called saying he had similar problems?