MSI rma taking forever...2 weeks and counting!

sabregreen · 01-18-05, 07:44 PM

They have had my motherboard now since the 3rd of this month and it is the 18th and they still havent shipped it out. I was told twice on the phone with them that it would take between 7-14 days. It's been 15. I called twice now, once on friday and once today. They told me it should ship out already. Still not shipped. Very irritating. Did it take anyone else this long ? Or is it just me ?

StarSvcker · 01-18-05, 07:52 PM

that why you should buy from newegg and RMA through newegg. I RMA'd my board. Took me 4 days (not including the weekend. shipped on a friday, got it next thursday)

goodluck! hope you get her soon!

dicecca112 · 01-18-05, 08:03 PM

your lucky the even acknowledged your RMA

koss20100 · 01-18-05, 08:07 PM

it took me 2 weeks and i couldent be happier

sabregreen · 01-19-05, 01:40 PM

I called them Friday, Tuesday, and today (Wednesday). All three times they told me the motherboard was going to be sent that day or the next day at the latest. Well its two days after that next day that was the latest day the motherboard was suppose to be sent. I hope it sends today but I'm not counting on it. Its just very irritating.

MoPMatrix · 01-19-05, 08:36 PM

2+ weeks for an RMA isn’t uncommon, when ever I have to RMA a WD HDD it usually takes 2-3 weeks.

At least it made it to them though, I just shipped my p90f to viewsonic and FedEx busted it all up. Viewsonic said the crt tube was coming out of the casing when they got it. Shipping me out a new one though =)

sabregreen · 01-20-05, 11:25 AM

Finally they shipped it out yesterday, the 19th. I will have it Tuesday. Hopefully they replaced it instead of fixing it

crash0veride007 · 01-20-05, 11:54 AM

My first Neo2 smoked after a week, I RMA'd it to MSI cause newegg said that on the neo2 that you had to RMA through manufacturer. Well I RMA'd it to MSI and I got told it could take 2-4 weeks to get me a new board

.. Then I asked the logical question. Why instead of making me wait and repairing my board can't you just ship me a new one! Well that did the trick! So $35(for overnight shipping) and one day later I had my brand new Neo2 in my hands. Goes to show it never hurts to ask!

01-18-05, 07:44 PM	Thread Starter #1
sabregreen Registered Join Date: Dec 2004	MSI rma taking forever...2 weeks and counting! They have had my motherboard now since the 3rd of this month and it is the 18th and they still havent shipped it out. I was told twice on the phone with them that it would take between 7-14 days. It's been 15. I called twice now, once on friday and once today. They told me it should ship out already. Still not shipped. Very irritating. Did it take anyone else this long ? Or is it just me ?
	QUOTE Thanks

01-18-05, 07:52 PM	#2
StarSvcker Registered Join Date: Jan 2005	that why you should buy from newegg and RMA through newegg. I RMA'd my board. Took me 4 days (not including the weekend. shipped on a friday, got it next thursday) goodluck! hope you get her soon!
	QUOTE Thanks

01-18-05, 08:03 PM	#3
dicecca112 Member Join Date: Feb 2004 Location: MA, USA	your lucky the even acknowledged your RMA
	QUOTE Thanks

01-18-05, 08:07 PM	#4
koss20100 Member Join Date: Aug 2004 Location: Houston, TX	it took me 2 weeks and i couldent be happier
	QUOTE Thanks

01-19-05, 01:40 PM	Thread Starter #5
sabregreen Registered Join Date: Dec 2004	I called them Friday, Tuesday, and today (Wednesday). All three times they told me the motherboard was going to be sent that day or the next day at the latest. Well its two days after that next day that was the latest day the motherboard was suppose to be sent. I hope it sends today but I'm not counting on it. Its just very irritating.
	QUOTE Thanks

MSI rma taking forever...2 weeks and counting!

Internet Services

Website Development

Tech Hardware

01-19-05, 08:36 PM	#6
MoPMatrix Member Join Date: Dec 2001 Location: NJ	2+ weeks for an RMA isn’t uncommon, when ever I have to RMA a WD HDD it usually takes 2-3 weeks. At least it made it to them though, I just shipped my p90f to viewsonic and FedEx busted it all up. Viewsonic said the crt tube was coming out of the casing when they got it. Shipping me out a new one though =) __________________ My Heat & eBay DFI nF4 LP SLI-DR ~ Opteron 165 DC @ 3ghz Custom Water ~ Swiftech & AquaXtreme G.Skill 4GB ~ XFX 8800GT 2x PCP&C 700w ~ Dual Dell 1907FP 19" LCDs ~ Sceptre 32" LCD TV Seagate 500GB ~ Seagate 1.5TB ~ Hitachi 400GB
	QUOTE Thanks

01-20-05, 11:25 AM	Thread Starter #7
sabregreen Registered Join Date: Dec 2004	Finally they shipped it out yesterday, the 19th. I will have it Tuesday. Hopefully they replaced it instead of fixing it
	QUOTE Thanks

01-20-05, 11:54 AM	#8
crash0veride007 Member Join Date: Nov 2004	My first Neo2 smoked after a week, I RMA'd it to MSI cause newegg said that on the neo2 that you had to RMA through manufacturer. Well I RMA'd it to MSI and I got told it could take 2-4 weeks to get me a new board .. Then I asked the logical question. Why instead of making me wait and repairing my board can't you just ship me a new one! Well that did the trick! So $35(for overnight shipping) and one day later I had my brand new Neo2 in my hands. Goes to show it never hurts to ask!
	QUOTE Thanks

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search