rma'ing a HD because its no longer silent?

d94

$30 a phone

​

Joined

Sep 26, 2004

Location

48302

• Mar 27, 2005

• #1

i just noticed that my 40 gig lappy drive is pretty damn far from silent, its also under warrenty for another year

so would this be grounds for an rma since its advertised as a silent drive?

-d94

 

Super Nade

† SU(3) Moderator  †

​

​

Joined

Aug 30, 2004

Location

Santa Barbara, CA

• Mar 27, 2005

• #2

You are entitled to a replacement if it doesn't perform as advertised. How did you conclude that its a hardware issue?

 

V

Vio1

Member

​

Joined

Mar 3, 2003

Location

Toronto Canada

• Mar 27, 2005

• #3

contact them and see what they say.

 

Know Nuttin

Senior Member

​

Joined

Mar 25, 2004

Location

Ontario, Canada

• Mar 27, 2005

• #4

to avoid any potential hassle, record the sounds that it is making and send to the company for them to hear.

I've gone through 3 Hitachi hard drives now (60gb, E7k60), and they all made this horrible noise. At first, they didnt' believe me. After getting the mp3 and listening to it, they did advance replacement, which they don't normally do.

 

David

Forums Super Moderator

​

Joined

Feb 20, 2001

• Mar 27, 2005

• #5

Is it a clicking scratching or grating noise? If so the drive is likely on its way out and i would arrange an RMA.

If it just sounds a little louder, it can happen. As hard drives get older they make more noise. Although my current 2.5yo Seagate has been doing pretty well with no funky noises and its still pretty damn quiet

 

OP

d94

$30 a phone

​

Joined

Sep 26, 2004

Location

48302

• Mar 27, 2005

• Thread Starter
• #6

Know Nuttin said:

to avoid any potential hassle, record the sounds that it is making and send to the company for them to hear.

I've gone through 3 Hitachi hard drives now (60gb, E7k60), and they all made this horrible noise. At first, they didnt' believe me. After getting the mp3 and listening to it, they did advance replacement, which they don't normally do.

Click to expand...

ill contact them tomarrow since today's easter so i doubt they're open
here's the sound of the HD

 

Attachments

• lappy HD spinning.zip

  124.7 KB · Views: 111

Know Nuttin

Senior Member

​

Joined

Mar 25, 2004

Location

Ontario, Canada

• Mar 27, 2005

• #7

Uhm..yeah...i'd send that away...unless that was you cracking open a beer

 

Kendan

Senior Punk

​

Joined

Aug 27, 2001

Location

Dark side of hell

• Mar 27, 2005

• #8

Run the drive diagnostic software too. If it turns up anything then it will make it easier to RMA.

 

T

TrIpL3-X

Member

​

Joined

Mar 20, 2005

• Mar 27, 2005

• #9

Ewww... Thats sounds bad right around 4 sec.
Like kendan said run the drive diagnostic and even if that said it's okay I would rma it.

 

OP

d94

$30 a phone

​

Joined

Sep 26, 2004

Location

48302

• Mar 27, 2005

• Thread Starter
• #10

Know Nuttin said:

Uhm..yeah...i'd send that away...unless that was you cracking open a beer

Click to expand...

the sound of the hd is after the little crackle

 

shellshock

Member

​

Joined

Feb 26, 2005

Location

Claremore Oklahoma

• Apr 2, 2005

• #11

ya, doesnt sound good, I would RMA it

 

cornbread

Member

​

Joined

Nov 22, 2001

Location

The great USA!

• Apr 2, 2005

• #12

I just ran a test on a HDD last night because of the loud whine, guess what? It quit duing the diagnostics test, dead as could be. so if yours in whining loud I woulld get it replaced ASAP.