Gainward has Screwed me

gixxer420 · 09-13-05, 01:31 PM

Okay I purchased a 6800gt GS back in Sep of last year. Well the card has went south. I send out email needing a RMA. I get that the Gainward in the USA was bought out. Well the new company that runs Gainward is not supporting the warranty. So basically I sitting here screwed.

I thought to my knowledge that if you purchase a company you are responsible for all warranty and support of the products prior to the buy out.

Elif Tymes · 09-13-05, 01:40 PM

Ehh, try a little harder with Gainward... Don't buy and return the bad one, it's not a good idea.

gixxer420 · 09-13-05, 01:45 PM

The card isn't dead or nor was it oc'ed. It just looses sync with the monitor when opening up other programs and mainly cs source

Elif Tymes · 09-13-05, 01:45 PM

Try a different monitor.

gixxer420 · 09-13-05, 01:47 PM

tried everything from monitor to pc same results

Elif Tymes · 09-13-05, 03:36 PM

Drivers? Switch to the Omega Drivers, or even a different driver set from NVidia.

Silversinksam · 09-13-05, 03:42 PM

Quote:

Originally Posted by gixxer420

Edited.

I feel for your issue, but what you just wrote could cost you your Classified access. I can see what I can do to try to help you with this matter, but resorting to illegal activities is one way to really annoy me.

gixxer420 · 09-13-05, 03:54 PM

All fixed Silver. (very sorry)

All the help would be greatly appreciated. I have tried everything all emails and such. All I get is that they switch owners and they are not covering the warranty from prior to the new ownership.

David · 09-13-05, 04:07 PM

Quote:

Originally Posted by gixxer420

All fixed Silver. (very sorry)

All the help would be greatly appreciated. I have tried everything all emails and such. All I get is that they switch owners and they are not covering the warranty from prior to the new ownership.

Who did you purchase the card from? What outlet or store? I know at least under UK law the place you actually paid for it are responsible if the product is faulty. Check up on local law.

gixxer420 · 09-13-05, 04:34 PM

I grabbed it from gameve.com in the USA

Silversinksam · 09-14-05, 11:02 AM

Quote:

Originally Posted by gixxer420

All fixed Silver. (very sorry)

All the help would be greatly appreciated. I have tried everything all emails and such. All I get is that they switch owners and they are not covering the warranty from prior to the new ownership.

Use the e-mail link in my profile and send me some info so I can call them and see what I can do. I'll need your name and any other facts about the card you can give me.

gixxer420 · 09-14-05, 03:05 PM

you've got mail

Thanks

gixxer420 · 09-20-05, 01:24 PM

http://www.ninjaforum.com/viewtopic.php?t=308

http://forum.gainward.de/viewtopic.php?t=2298

Many more people are getting screwed

Zulu-1 · 09-20-05, 09:29 PM

from what ive read from those threads that the person above me has posted, it looks like your SOL, what i would do is right a letter to the watchdog at maximum pc.. they've helped a lot... no offence to SSS, but im not sure how much he can do, as it looks like they've screwed a lot of people over, many have fought it, but none have gone anywhere... maximum PC might help as it is a magazine (a popular one at that) and maybe the publicity is something this problem needs....

LoneWolf121188 · 09-20-05, 10:31 PM

^^ yeah, maximum PC has helped a ton of people get out of seemingly impossible situations in the past. Such is the case when you have $$$ and can influence people's opinion at the touch of a few keys...

gixxer420 · 09-21-05, 03:25 AM

I just sent a email to burke @ nvidia and also watchdog.

Maybe they can help other customers like me out.

LoneWolf121188 · 09-21-05, 05:08 PM

good to hear, keep us updated.

gixxer420 · 10-11-05, 03:37 PM

still no word.

SSS any info?

Silversinksam · 10-12-05, 01:02 PM

Quote:

Originally Posted by gixxer420

still no word.

SSS any info?

Still no resolution, but I am not done with this issue

Highendtoys · 10-14-05, 01:04 AM

You need to call Gainward UK or in Asia. A friend of mine had his GS fan go out and they sent him a new one (fan).

09-13-05, 01:31 PM	Thread Starter #1
gixxer420 Member Join Date: Mar 2003 Location: USA	Gainward has Screwed me Okay I purchased a 6800gt GS back in Sep of last year. Well the card has went south. I send out email needing a RMA. I get that the Gainward in the USA was bought out. Well the new company that runs Gainward is not supporting the warranty. So basically I sitting here screwed. I thought to my knowledge that if you purchase a company you are responsible for all warranty and support of the products prior to the buy out. __________________ :: 8400 @ 4.2 :: Giga Ud3p :: Ballistix Tracer 2gb :: Evga GTX 260 / 216 :: CM 690 :: OCZ GameXstream 600 Last edited by gixxer420; 09-13-05 at 03:52 PM.
	QUOTE Thanks

09-13-05, 01:40 PM	#2
Elif Tymes Member Join Date: Dec 2004	Ehh, try a little harder with Gainward... Don't buy and return the bad one, it's not a good idea. __________________ Heatware: Trolls: You mess with one of us, you mess with SSS Gamertag: Elif Tymes
	QUOTE Thanks

09-13-05, 01:45 PM	Thread Starter #3
gixxer420 Member Join Date: Mar 2003 Location: USA	The card isn't dead or nor was it oc'ed. It just looses sync with the monitor when opening up other programs and mainly cs source __________________ :: 8400 @ 4.2 :: Giga Ud3p :: Ballistix Tracer 2gb :: Evga GTX 260 / 216 :: CM 690 :: OCZ GameXstream 600
	QUOTE Thanks

09-13-05, 01:45 PM	#4
Elif Tymes Member Join Date: Dec 2004	Try a different monitor. __________________ Heatware: Trolls: You mess with one of us, you mess with SSS Gamertag: Elif Tymes
	QUOTE Thanks

09-13-05, 01:47 PM	Thread Starter #5
gixxer420 Member Join Date: Mar 2003 Location: USA	tried everything from monitor to pc same results __________________ :: 8400 @ 4.2 :: Giga Ud3p :: Ballistix Tracer 2gb :: Evga GTX 260 / 216 :: CM 690 :: OCZ GameXstream 600
	QUOTE Thanks

Gainward has Screwed me

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09-13-05, 03:36 PM	#6
Elif Tymes Member Join Date: Dec 2004	Drivers? Switch to the Omega Drivers, or even a different driver set from NVidia. __________________ Heatware: Trolls: You mess with one of us, you mess with SSS Gamertag: Elif Tymes
	QUOTE Thanks

09-13-05, 03:54 PM	Thread Starter #8
gixxer420 Member Join Date: Mar 2003 Location: USA	All fixed Silver. (very sorry) All the help would be greatly appreciated. I have tried everything all emails and such. All I get is that they switch owners and they are not covering the warranty from prior to the new ownership. __________________ :: 8400 @ 4.2 :: Giga Ud3p :: Ballistix Tracer 2gb :: Evga GTX 260 / 216 :: CM 690 :: OCZ GameXstream 600
	QUOTE Thanks

09-13-05, 04:34 PM	Thread Starter #10
gixxer420 Member Join Date: Mar 2003 Location: USA	I grabbed it from gameve.com in the USA __________________ :: 8400 @ 4.2 :: Giga Ud3p :: Ballistix Tracer 2gb :: Evga GTX 260 / 216 :: CM 690 :: OCZ GameXstream 600
	QUOTE Thanks

09-14-05, 03:05 PM	Thread Starter #12
gixxer420 Member Join Date: Mar 2003 Location: USA	you've got mail Thanks __________________ :: 8400 @ 4.2 :: Giga Ud3p :: Ballistix Tracer 2gb :: Evga GTX 260 / 216 :: CM 690 :: OCZ GameXstream 600
	QUOTE Thanks

09-20-05, 01:24 PM	Thread Starter #13
gixxer420 Member Join Date: Mar 2003 Location: USA	http://www.ninjaforum.com/viewtopic.php?t=308 http://forum.gainward.de/viewtopic.php?t=2298 Many more people are getting screwed __________________ :: 8400 @ 4.2 :: Giga Ud3p :: Ballistix Tracer 2gb :: Evga GTX 260 / 216 :: CM 690 :: OCZ GameXstream 600
	QUOTE Thanks

09-20-05, 09:29 PM	#14
Zulu-1 Member Join Date: Jan 2005 Location: Brampton, Ontario	from what ive read from those threads that the person above me has posted, it looks like your SOL, what i would do is right a letter to the watchdog at maximum pc.. they've helped a lot... no offence to SSS, but im not sure how much he can do, as it looks like they've screwed a lot of people over, many have fought it, but none have gone anywhere... maximum PC might help as it is a magazine (a popular one at that) and maybe the publicity is something this problem needs.... __________________ THE BEAST: :mad: Athlon64 2800+ Zalman CNPS7000B-AlCu w/ AS5 Chaintech VNF3-250 ~Nforce3 250~ Connect3D Radeon X800 Pro 1GB OCZ Premier ThermalTake 420W PurePower I am 49% addicted to Counterstrike. Heat 2-0-0 CanadaLAN 2.0? EA [Teamkilled] PC Gaming
	QUOTE Thanks

09-20-05, 10:31 PM	#15
LoneWolf121188 Member Join Date: Dec 2004 Location: Sheppard Air Force Base, TX	^^ yeah, maximum PC has helped a ton of people get out of seemingly impossible situations in the past. Such is the case when you have $$$ and can influence people's opinion at the touch of a few keys... __________________ mATX Desktop (Build Log Here): Core i7 3770K @ 4.9GHz 1.53V, 16GB DDR3-1600 RipjawX, EVGA GTX680 4GB, Intel 520 240GB, Seagate 2TB, EK CPU and GPU waterblocks, MCP35X, 120.1 and 180.1 radiators 15" MacBook Pro: 2.66GHz Core i7 620M, 8GB DDR3, OCZ Vertex 2 120GB, 500GB Seagate 7200.4, GeForce 330M 512MB, OS X 10.8.2, Windows 7 x64 Asus Eee Slate EP121: 1.33GHz Core i5 470UM, 4GB DDR3, Intel 320 80GB, Windows 8 x64 The Hardware Destruction Thread\|OCForums Musicians Club Member -12\|OCForums Metal Club Member -12 Well, if he opens the box and its dead, then it would be his fault because the state of the cat is determined by the observer. Then we could be all ‘n00b, you collapsed the wavefunction now! - RoadWarrior, on Schrödinger’s Cat
	QUOTE Thanks

09-21-05, 03:25 AM	Thread Starter #16
gixxer420 Member Join Date: Mar 2003 Location: USA	I just sent a email to burke @ nvidia and also watchdog. Maybe they can help other customers like me out. __________________ :: 8400 @ 4.2 :: Giga Ud3p :: Ballistix Tracer 2gb :: Evga GTX 260 / 216 :: CM 690 :: OCZ GameXstream 600
	QUOTE Thanks

09-21-05, 05:08 PM	#17
LoneWolf121188 Member Join Date: Dec 2004 Location: Sheppard Air Force Base, TX	good to hear, keep us updated. __________________ mATX Desktop (Build Log Here): Core i7 3770K @ 4.9GHz 1.53V, 16GB DDR3-1600 RipjawX, EVGA GTX680 4GB, Intel 520 240GB, Seagate 2TB, EK CPU and GPU waterblocks, MCP35X, 120.1 and 180.1 radiators 15" MacBook Pro: 2.66GHz Core i7 620M, 8GB DDR3, OCZ Vertex 2 120GB, 500GB Seagate 7200.4, GeForce 330M 512MB, OS X 10.8.2, Windows 7 x64 Asus Eee Slate EP121: 1.33GHz Core i5 470UM, 4GB DDR3, Intel 320 80GB, Windows 8 x64 The Hardware Destruction Thread\|OCForums Musicians Club Member -12\|OCForums Metal Club Member -12 Well, if he opens the box and its dead, then it would be his fault because the state of the cat is determined by the observer. Then we could be all ‘n00b, you collapsed the wavefunction now! - RoadWarrior, on Schrödinger’s Cat
	QUOTE Thanks

10-11-05, 03:37 PM	Thread Starter #18
gixxer420 Member Join Date: Mar 2003 Location: USA	still no word. SSS any info? __________________ :: 8400 @ 4.2 :: Giga Ud3p :: Ballistix Tracer 2gb :: Evga GTX 260 / 216 :: CM 690 :: OCZ GameXstream 600
	QUOTE Thanks

10-14-05, 01:04 AM	#20
Highendtoys Member Join Date: Sep 2005	You need to call Gainward UK or in Asia. A friend of mine had his GS fan go out and they sent him a new one (fan).
	QUOTE Thanks

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