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Gainward has Screwed me

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Old 09-13-05, 01:31 PM Thread Starter   #1
gixxer420
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Gainward has Screwed me


Okay I purchased a 6800gt GS back in Sep of last year. Well the card has went south. I send out email needing a RMA. I get that the Gainward in the USA was bought out. Well the new company that runs Gainward is not supporting the warranty. So basically I sitting here screwed.

I thought to my knowledge that if you purchase a company you are responsible for all warranty and support of the products prior to the buy out.

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Old 09-13-05, 01:40 PM   #2
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Ehh, try a little harder with Gainward... Don't buy and return the bad one, it's not a good idea.

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Old 09-13-05, 01:45 PM Thread Starter   #3
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The card isn't dead or nor was it oc'ed. It just looses sync with the monitor when opening up other programs and mainly cs source

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Old 09-13-05, 01:45 PM   #4
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Try a different monitor.

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Old 09-13-05, 01:47 PM Thread Starter   #5
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tried everything from monitor to pc same results

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Old 09-13-05, 03:36 PM   #6
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Drivers? Switch to the Omega Drivers, or even a different driver set from NVidia.

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Old 09-13-05, 03:42 PM   #7
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Quote:
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Edited.
I feel for your issue, but what you just wrote could cost you your Classified access. I can see what I can do to try to help you with this matter, but resorting to illegal activities is one way to really annoy me.

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Old 09-13-05, 03:54 PM Thread Starter   #8
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All fixed Silver. (very sorry)

All the help would be greatly appreciated. I have tried everything all emails and such. All I get is that they switch owners and they are not covering the warranty from prior to the new ownership.

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Old 09-13-05, 04:07 PM   #9
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Quote:
Originally Posted by gixxer420
All fixed Silver. (very sorry)

All the help would be greatly appreciated. I have tried everything all emails and such. All I get is that they switch owners and they are not covering the warranty from prior to the new ownership.
Who did you purchase the card from? What outlet or store? I know at least under UK law the place you actually paid for it are responsible if the product is faulty. Check up on local law.

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Old 09-13-05, 04:34 PM Thread Starter   #10
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I grabbed it from gameve.com in the USA

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Old 09-14-05, 11:02 AM   #11
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Quote:
Originally Posted by gixxer420
All fixed Silver. (very sorry)

All the help would be greatly appreciated. I have tried everything all emails and such. All I get is that they switch owners and they are not covering the warranty from prior to the new ownership.
Use the e-mail link in my profile and send me some info so I can call them and see what I can do. I'll need your name and any other facts about the card you can give me.

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Old 09-14-05, 03:05 PM Thread Starter   #12
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you've got mail

Thanks

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Old 09-20-05, 01:24 PM Thread Starter   #13
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Old 09-20-05, 09:29 PM   #14
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from what ive read from those threads that the person above me has posted, it looks like your SOL, what i would do is right a letter to the watchdog at maximum pc.. they've helped a lot... no offence to SSS, but im not sure how much he can do, as it looks like they've screwed a lot of people over, many have fought it, but none have gone anywhere... maximum PC might help as it is a magazine (a popular one at that) and maybe the publicity is something this problem needs....

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Old 09-20-05, 10:31 PM   #15
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^^ yeah, maximum PC has helped a ton of people get out of seemingly impossible situations in the past. Such is the case when you have $$$ and can influence people's opinion at the touch of a few keys...

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Old 09-21-05, 03:25 AM Thread Starter   #16
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I just sent a email to burke @ nvidia and also watchdog.

Maybe they can help other customers like me out.

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Old 09-21-05, 05:08 PM   #17
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good to hear, keep us updated.

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Old 10-11-05, 03:37 PM Thread Starter   #18
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still no word.

SSS any info?

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Old 10-12-05, 01:02 PM   #19
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Quote:
Originally Posted by gixxer420
still no word.

SSS any info?
Still no resolution, but I am not done with this issue

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Old 10-14-05, 01:04 AM   #20
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You need to call Gainward UK or in Asia. A friend of mine had his GS fan go out and they sent him a new one (fan).
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